Role Overview
Samsara is hiring a mid-level Remote Technical Support Engineer for Dynamic IoT Solutions. This is a full-time role in CA. Part of Samsara's Mobile hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Elevate your career as a Technical Support Engineer specializing in IoT solutions. Provide exceptional hardware and software support remotely, collaborating on innovative technologies that impact industries globally.
In this remote role, you'll join a skilled Tier 2 support team committed to customer success. The position demands 3-5 years in technical support, with expertise in troubleshooting mobile applications and fostering relationships with engineering and product teams. Your contributions are crucial, as they ensure a seamless customer experience across a range of solutions.
Key Responsibilities:
- Troubleshoot and resolve complex customer issues
- Ensure timely responses to support inquiries
- Author and maintain knowledge base articles
- Collaborate with Product and Engineering teams
- Gather and relay feedback for product improvements
Requirements
- B.S. in Computer Science or Engineering required
- 3-5 years of technical support experience
- Knowledge of CRMs like Zendesk or Salesforce
- Excellent written and verbal communication skills
- Willingness to work flexible hours as needed
Shape the future of IoT by providing best-in-class support and enhancing customer satisfaction.
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Frequently Asked Questions
How do I apply for the Remote Technical Support Engineer for Dynamic IoT Solutions position at Samsara?
Use the Apply button above to submit your application directly to Samsara. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Remote Technical Support Engineer for Dynamic IoT Solutions position at Samsara located?
This position is based in CA. Samsara has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Remote Technical Support Engineer for Dynamic IoT Solutions at Samsara earn?
Samsara has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Remote Technical Support Engineer for Dynamic IoT Solutions role at Samsara posted?
This role was posted on April 1, 2026 (68 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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