Salesforce/Agentforce Developer (Software Engineering, MTS)

Salesforce/Agentforce Developer (Software Engineering, MTS)

DET IT is looking for a Member of Technical Staff (MTS) to join our Salesforce Engineering team. This role focuses on designing, developing, and supporting Salesforce solutions with growing emphasis on Agentforce and Data Cloud capabilities. The ideal candidate brings solid hands-on experience in Salesforce development across core clouds, along with working knowledge of Agentforce (AI-driven automation), prompt templates, and Data Cloud configurations. This role will contribute to building scalable solutions, improving user experience, and enabling intelligent automation across business processes.

Responsibilities

• Design, develop, and maintain Salesforce applications across Sales, Service, and Experience Cloud
• Build and customize solutions using Apex, Lightning Web Components (LWC), and standard platform features
• Configure and support Agentforce capabilities, including prompt templates, agent actions, and flow-based automation
• Work with Data Cloud components such as segments, calculated insights, and data activation (as needed)
• Develop and maintain integrations with external systems using REST/SOAP APIs and middleware tools
• Collaborate with product managers, business analysts, and other engineers to translate requirements into scalable solutions
• Support data migrations, data quality improvements, and large data volume handling
• Participate in testing, deployment, and production support activities
• Follow coding standards, CI/CD processes, and Salesforce best practices
• Troubleshoot issues and optimize system performance

Required Skills

• 5+ years of hands-on experience in Salesforce development
• Strong knowledge of Apex, SOQL, and Lightning Web Components (LWC)
• Experience with Salesforce core clouds (Sales Cloud, Service Cloud, Experience Cloud)
• Working knowledge or exposure to Agentforce (prompt templates, agent actions, flows)
• Exposure to Salesforce Data Cloud concepts (segments, data modeling, insights)
• Experience with integrations using REST/SOAP APIs
• Understanding of Salesforce security model and data model
• Familiarity with CI/CD tools (Copado, Gearset, Jenkins, or similar) and version control (Git)
• Experience working in Agile/Scrum environments
• Strong problem-solving and analytical skills

Desired Skills

• Salesforce certifications (Platform Developer I, Administrator, or related)
• Experience with CPQ, FSL, or Marketing Cloud
• Exposure to event-driven architectures (Platform Events, CDC)
• Basic knowledge of cloud platforms like AWS
• Understanding of enterprise integration patterns and middleware (MuleSoft, Informatica, etc.)
• Interest in AI-driven automation and evolving Salesforce capabilities