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Job Category

Software Engineering

Job Details

Lead Data Engineer, Customer Data Graphs

Office hybrid in Seattle or Chicago

As a Data Engineer at Salesforce within the Data & Analytics organization, you will collaborate with cross-functional teams to create and manage robust data solutions that support our analytics and business intelligence initiatives, building scalable and efficient data pipelines, optimizing data workflows, and ensuring data quality and reliability. You will work in a dynamic organization that engineers rigorous data pipelines that support customer data graphs, analytics, AI/ML models and systems, and more.

What You'll Do

• Data Architecture for Agentic Systems: Design and implement specialized data structures that support the use of customer data graphs, which power agentic context and memory.
• Scalable Pipeline Engineering: Lead the development of robust ETL/ELT frameworks using Python and SQL. You will build highly decoupled, modular pipelines that can handle petabyte-scale data while maintaining strict data quality and lineage.
• High-Performance Data for AI: Build customer identity graphs that serve data to applications and AI with sub-second performance.
• Technical Mentorship: Act as a technical pillar for a specialized team of data and AI engineers, fostering technical excellence and elevating the overall skill set of the organization.
• Strategic Technical Roadmap: In partnership with product managers and engineering leaders, aligning graph strategy and architecture with our broader Data360 and graph database efforts.
• Operational Excellence: Establish and enforce rigorous technical standards for data quality, and latency to ensure agents provide reliable, real-time insights.
• AI Integration & Automation: Lead high-impact efforts to automate the data delivery pipeline, ensuring seamless integration between internal databases, third-party APIs, and the AI orchestration layer.

Qualifications

• 8+ years of experience as a Data Engineer or in a similar role.
• A related technical degree required.
• Proficiency in data engineering tools and languages, such as Python, SQL, and Spark.
• Strong understanding of database concepts, data modeling, and ETL processes with tools like Airflow, dbt, Informatica, etc.
• Experience with cloud-based data solutions (e.g., AWS, Azure, Google Cloud).
• Familiarity with data warehousing, SQL, NoSQL databases, and data integration techniques.
• Experience with the Salesforce Ecosystem, specifically Data Cloud.
• Problem-solving skills to troubleshoot and resolve data-related issues.
• Excellent communication skills and ability to collaborate in a cross-functional environment.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.