Named Account Executive, Enterprise: Non-Profit

Job Description

As a Strategic Account Executive specializing in selling into Strategic Non‑Profit organizations you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission‑critical objectives. You are the CEO of your business and you work strategically and methodically to quickly develop a P.H.D. in your customer's business.

About

the Role

As an established Strategic Account Executive, you know how to navigate through large organizations. You're knowledgeable about your clients' specific challenges and business objectives. You understand how to align your software offering to build a custom solution that your clients can't live without. You understand what it means to sell a value‑based solution and engage/explain alignment among Executives in the C‑Suite, IT, and the Mission.

Your storytelling skills are unmatched so presenting across multiple departments won't be a problem for you. You excel in dynamic environments so shifting gears at a moment's notice and providing excellent customer service is what you consistently deliver.

Your Impact

Success will be measured by overall performance in expanding existing/new accounts, with a keen emphasis on driving true Digital Transformation, all while delivering an exceptional customer experience.

• Develop an in‑depth understanding of Salesforce products and solutions.
• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
• Stay informed about industry trends and competitive offerings.
• Develop key customer stakeholder relationships and drive customer satisfaction.
• Understand the challenges our customers are working to solve and develop a strong point of view as to how we can partner to help.
• Develop and drive the overall long‑term strategy for the account, aligned to customer business objectives.
• Coordinate internal Salesforce resources to meet customer business needs.
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment.
• Share Salesforce value proposition for existing and/or new customers.
• Keep clients informed about new product features, updates, and enhancements relevant to their needs.
• Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services.
• Address and resolve client issues in a timely and efficient manner.
• Utilize data analysis to pinpoint areas for improvement and make data‑driven recommendations.

Your Experience

• Minimum of 7–10 years of full‑cycle SaaS closing experience.
• Outstanding communication and interpersonal skills.
• Willingness and ability to travel to client locations as required.
• Strong problem‑solving and negotiation abilities.
• Built global engagement across multiple lines of business and broadened product support within an organization.
• Experience collaborating with internal team members such as Solutions Engineers, Customer Success Managers, Product Managers, and Co‑Prime teammates.
• Financial acumen.
• Solid career longevity and track record of success.
• Understands what an account plan/mutual close plan is and how it leads to success.
• Solid business acumen around forecasting and customer management.
• Self‑motivated with a commitment to achieving and exceeding sales targets.

Compensation and Benefits

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. The typical base salary range for this position is $123,200 – $214,400 annually; a different range applies to specific work locations (e.g., California, New York, Boston, Chicago, Seattle, Washington DC). The base pay range is $135,300 – $235,850 per year for the selected locations.

The range represents base salary only and does not include company bonus, incentive for sales roles, equity or benefits.

Salesforce offers a variety of benefits to help you live well, including time‑off programs, medical, dental, vision, mental health support, paid…