CDO DESK CUSTOMER SERVICE REPRESENTATIVE- PT (weekends) Pay Rate: $24.08/hr plus H&W $5.09/hr up to 40 hrs a week Location: Walter Reed National Military Medical Center - Bethesda, MD Must be bale to successfully complete government background check Qualifications: 1. Shall have one year of experience in the hospitality service industry or equivalent work.

• Must be able to communicate fluently in English and have the ability to comprehend verbal and/or written transport instruction.
• Must be proficient in the use of Microsoft Word and Excel and have excellent customer service and communication skills.
• Must be in good health and able to perform assigned duties without physical limitation.
• Must successfully be able to complete the following skills: oxygen transport, customer service, ergonometric and body mechanics, push and pull 40 pounds and perform proper hand washing techniques. The Government reserves the right to adjust these requirements.
• High school diploma or General Educational Development (GED) equivalency.
• Must possess and maintain Basic Life Support (BLS) certification through the American Heart Association.

Certification must be renewed at no additional cost to the Government.

• Work includes prolonged walking, standing, sitting or bending. Requires the ability to function in a demanding environment. Must be able to quickly adapt to unfamiliar surroundings.
• Must possess strong attributes of customer relations and people skills (e.g., courteous, attentive listener, patient, strong communications skills).
• Must possess a positive attitude and certain degree of creativity and latitude in handling difficult situations.
• General medical ethics, telephone etiquette, excellent communications and customer service skills required.

Specific

Duties/Tasks the Contract Employee Shall Perform (CDO Desk): 1. One customer service representative shall operate the Reception desk daily in accordance with the duties outline in this contract. 2.