Network Infrastructure Engineer

Job Summary

The Network Infrastructure Engineer is part of a team responsible for the design, configuration, installation, maintenance, and support of the US-based RTC technology infrastructure, including local and wide area networks, servers and storage, operating systems, and application software. This role also establishes and communicates standards and governance for technology across all RTC global sites. This position is a hands-on role that requires excellent communication skills, problem-solving abilities, analytical skills, and a strong customer focus.

Responsibilities

• Drive Innovation: Evaluate and implement new and existing technologies, platforms, and services that support and evolve our corporate infrastructure.
• Ensure Reliability: Maintain 24/7/365 uptime through proactive monitoring, rapid incident response, and strategic prioritization of infrastructure operations.
• Maximize Availability: Develop and execute capacity planning, risk mitigation, redundancy, and disaster recovery strategies to ensure maximum uptime and business continuity.
• Maintain Infrastructure: Own timely upgrades and patching across critical infrastructure components—including firewalls, network gear, servers, storage systems, and VMware environments.
• Support Networks: Support secure, high-speed networking systems (LAN/WAN, MPLS, VPNs, firewalls, routers/switches)

Required Experience

• This position is based in Rolling Meadows, IL. Candidates must be local, as relocation and sponsorship are not available.
• Degree in Computer Science, Information Technology, or technology-related degree, or equivalent experience.
• 5+ years of experience supporting multi-site enterprise TCP/IP networks, including MPLS, VPN, firewalls, VOIP, and wireless technologies.
• 5+ years of experience with Microsoft technologies, including Identity & Access Management, Enterprise Directory Services, and Domain Architecture.
• Experience managing data storage environments, including SANs, provisioning LUNS, and real-time replication.
• 5+ years of managing infrastructure for Microsoft Windows Server and SUSE Linux.
• Familiar with administering and supporting VMware virtualization solutions in an enterprise environment.
• Knowledge of Microsoft Azure or Amazon Web Services (AWS).
• Applicants must be 18 or older.

About RTC

RTC focuses on continual improvement, evolving our capabilities, and reinvesting in our business to deliver higher-performing solutions for our clients. Brands and retailers require more strategic thinking on the shopper experience, higher levels of innovation, a more effective process for managing customer-specific requirements, access to a broader array of manufactured solutions, and the capability to orchestrate a broader and more complex supply chain.

Why should you consider a career at RTC?

Benefits

• Hybrid Schedule with a minimum of two days in the office/week, once onboarding is complete
• 401(K) Plan with company match (we also offer a Roth option)
• Health Insurance through Blue Cross Blue Shield (choose from two PPO plans and one HMO plan based on your deductible comfort level)
• Dental Insurance with two plan options (both PPO Plans)
• Flexible Spending for Health and/or Dependent Care
• Commuter Transit benefit
• Critical illness benefit
• Life Insurance (we cover 3 times your salary - you can purchase more)
• Short-Term Disability Coverage (we'll cover this for you, too - you can choose to purchase long-term disability)
• 2 weeks of paid Parental Leave
• 16 PTO Days (full year)
• 9 Paid Holidays
• Tuition Assistance

Perks

• Fun Friday Hours - get a head start on your weekend by leaving at 2:30 every Friday (year-round!)
• Volunteer Time Off (VTO) plus company-sponsored volunteer events.

Wellness

• PTO is encouraged not only for vacations but also for mental health breaks.
• Work/Life resources such as Legal, Financial, and Counseling are available through our Employee Assistance Program.
• Discounts to eligible fitness centers for associates enrolled with Blue Cross.
• Preventative Care is covered at 100% (annual check-ups and screenings).
• Lactation rooms are available for new mothers at the Rolling Meadows location.
• Annual flu clinic at Romeoville and Rolling Meadows for our associates and any dependents covered on our health plan. Flu shots are covered by insurance if the associate elects to go elsewhere.

Career Development & Training

We encourage your professional growth and development. We offer mentors with deep industry experience, and management who will assist you in defining and realizing your short and long term career goals and a variety of opportunities for training and advancement.

Compensation

The base salary range for this position is budgeted for $70,143-$115,250 with eligibility for an annual bonus. The actual base salary depends on various factors and could be above or below the range, depending on the applicant's qualifications, years of relevant experience, specific skills