Senior Sales Operations Manager – Freight Forwarding (Remote)

Ready to build the future of freight forwarding sales? RRA Group Inc. is seeking a visionary Senior Sales Operations to architect our outbound engine for North America Trade Lanes. If you thrive on process, data, and driving growth, this is your chance!You will be responsible to design and manage a high-performance inbound/outbound sales system for freight forwarding.This is not a traditional sales role.Instead, this role focuses on building the pipeline machine that feeds qualified meetings to senior leadership.You will be responsible for:

• building and managing the prospecting engine
• managing research and outreach teams
• implementing sales workflows and CRM discipline
• ensuring consistent pipeline growthKey ResponsibilitiesBuild and manage the outbound sales system
• develop structured workflows for company research and prospect discovery
• implement CRM tracking and pipeline management
• manage daily outreach activityLead the prospecting team
• manage researchers identifying importers/exporters
• manage appointment setters performing outreach
• ensure daily activity and reporting disciplineDevelop target market strategy
• identify high-opportunity trade lanes into North America
• analyze industries generating container freight volume
• refine targeting strategies based on resultsImplement automation and AI tools
• leverage platforms such as Clay, Apollo, and outreach automation tools
• optimize workflows for lead generation and contact discoveryPipeline management
• track meetings booked
• monitor opportunity development
• maintain consistent pipeline growthIdeal Candidate ProfileWe are looking for someone who understands B2B outbound sales systems and logistics markets.