Customer Service Representative
Rosthern AgenciesRole Overview
Rosthern Agencies is hiring a mid-level Customer Service Representative. This is a full-time role in Rosthern. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
About Us
Rosthern Agencies is a locally owned insurance brokerage rooted in small-town Saskatchewan. We take pride in building relationships, supporting our community, and providing practical, personalized insurance solutions for our clients.
The Role
We’re looking for a Customer Service Representative to join our team in Rosthern. This is a great opportunity for someone who enjoys working with people, likes variety in their day, and is interested in building a long-term career in the insurance industry.
You’ll be involved in both motor license issuing and basic insurance services, while gaining exposure to the broader side of the business.
What You’ll Be Doing
Assisting clients in person, over the phone, and by email
Processing policy changes, renewals, quotes, and payments
Supporting clients through questions and basic claims guidance
Keeping documentation organized and up to date
Working closely with advisors and team members to support client needs
What We’re Looking For
Strong communication and organizational skills
A team-oriented mindset with the ability to work independently
Comfortable with technology (Microsoft 365 and similar tools)
Willingness to learn and grow within the insurance industry
Previous customer service or admin experience is an asset
Why Join Us?
A supportive, down-to-earth team environment
Ongoing training and licensing support (including CAIB)
Real opportunities for growth within the brokerage
A stable, respected industry with long-term career potential
A Bit More About the Opportunity
This role can be a starting point for something bigger. For the right person, there’s a path to becoming a licensed broker, with the support and training to get there.
Employment: Full-Time—In-office
Frequently Asked Questions
How do I apply for the Customer Service Representative position at Rosthern Agencies?
Use the Apply button above to submit your application directly to Rosthern Agencies. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Representative position at Rosthern Agencies located?
This position is based in Rosthern. Rosthern Agencies has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Representative at Rosthern Agencies earn?
Rosthern Agencies has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Representative role at Rosthern Agencies posted?
This role was posted on April 20, 2026 (54 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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