As a Renewal Specialist, you support the renewal execution of customer contracts and subscriptions, partnering with Customer Success Managers, distributors, and internal teams to ensure timely and accurate renewals across the portfolio.

You will report to the Team Lead or Regional Manager and may work remotely from anywhere in Canada. Your work will be remote, with some travel to customers sites.

Your Responsibilities:

• Support

renewal execution across assigned contracts and customer accounts

• Coordinate with distributors to

initiate and track renewal proposals

• Ensure renewal documentation is

prepared, organized, and communicated effectively

• Track renewal status and provide visibility into renewal progress and outcomes
• Support

low-touch and distributor-led contract motions

• Assist Strategic and Regional CSMs with renewal coordination and execution
• Maintain accurate renewal tracking in internal systems

Operating Expectations:

• Act as the

execution support layer for renewals

, not the customer owner

• Own renewals where no CSM is assigned or where support is required
• Collaborate with distributors to ensure proposals are created and delivered

The Essentials - You Will Have:

• Bachelor's degree or equivalent relevant work experience.
• Legal authorization to work in Canada. We will not sponsor individuals for employment visa, now or in the future, for this job opening.
• The ability to travel 10-20% of the time

The Preferred - You Might Also Have:

• 3+ years of experience supporting renewals, contracts, or sales operations
• Experience working with CRM tools (Salesforce, Gainsight)
• Ability to manage multiple workflows and stakeholders
• Work experience in the manufacturing or automation industry

What We Offer

• Health Insurance including Medical and Dental
• Health Care Spending Account (HCSA – dependent on the plan chosen)
• Employee Assistance Program (EAP)
• Retirement plans
• Paid Time off
• Volunteering Time off
• Employer Savings Plan Matching (includes RRSP, TFSA, and EPSP)
• Employer Paid DC Pension
• Maternity and Parental Leave Top-Up
• Fitness Reimbursement Program

To learn more about our benefits package, please visit at

www.raquickfind.com

.

For this role, the total target compensation is from $81,600.00 - $122,400.00CAD Annual of which 80% is base salary and 20% is variable. Actual pay will be based on factors such as skills, knowledge, education, and experience.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

This posting is for a newly created position within our organization.

As Rockwell Automation is a global company, candidates must be bilingual or able to communicate in English (spoken and written)

.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.