Job Description
We are looking for an experienced O365 Administrator to join our team in Easton, Pennsylvania. This is a contract-to-permanent position that requires a detail-oriented individual to manage and support complex email systems and cloud-based solutions. The ideal candidate will have a strong technical background and the ability to collaborate effectively with IT teams to ensure seamless operations.Responsibilities:
- Monitor and troubleshoot email flow across multiple paths to maintain system reliability.
- Configure and manage transport rules, connectors, and relay infrastructures to optimize mail delivery.
- Manage authentication records and DNS settings to ensure secure and efficient email communications.
- Collaborate with team leads and IT departments to implement production changes and security enhancements.
- Respond to incidents promptly and provide solutions to minimize downtime.
- Maintain and update Exchange Online and on-premises Exchange relay systems.
- Ensure compliance with organizational policies and security standards in email configurations.
- Assist in the planning and execution of system upgrades and improvements.
- Provide technical support and guidance to users regarding Microsoft 365 and email-related issues.
- Document processes and solutions to maintain a knowledge base for future reference.
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