Account Manager - Away From Home

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Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, ‘better-for-you’ snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.

We’re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile.

So, lace up your boots and let’s tackle the climb together.

You can learn more about us at www.riversidenaturalfoods.com.

Position Summary & Objective

The Sales Account Manager is responsible for sales, account management, and new business development in the Away From Home Channel (Foodservice, Convenience, Gas, School Food Programs), in Quebec and Eastern Canada. This role expands Riverside product distribution and presence, increases market share, and executes sales/marketing strategy within these channels. The Sales Account Manager will achieve annual operating plan (AOP) sales targets and contribute to the continued growth of $GSV and $NSV for the Canadian Commercial team, with a specific focus on the Away From Home business.

Primary Responsibilities

• Acquire new customers in the Travel, Recreation, College/University, Regional Gas & Convenience segments. Prospect, qualify, pitch and close new business leads.
• Expand SKU selection at existing customers, through field sales visits and adding incremental SKUs to customer planograms. Help to establish RESPECT and confidence with customers.
• Integrate with regional foodservice, convenience, and gas distributor business units; coordinate with distributor teams to educate sales reps, attend vendor events and trade shows, and expand brand presence while displaying HUMILITY.
• Develop and drive operational plans to meet or exceed revenue goals, collaborating with distributors and customers during the planning process.
• Provide key inputs for demand planning and support the bottoms‑up forecast for the S&OP process.
• Compile and review quantitative sales data, responding rapidly to changing trends or competitive threats.
• Demonstrate OWNERSHIP by developing customer and distributor‑specific presentations and programs to drive strong velocities using a solution‑based selling approach.
• Ensure execution against planning tactics: assortment, shelving, merchandising, pricing, and innovation launches.
• Collaborate on marketing programs with customers and the Riverside Marketing team.
• Monitor trade spend, compliance, and deduction support processes.
• Communicate account activity/results via internal processes; conduct quarterly business reviews and send monthly updates.
• Keep the work atmosphere FUN by keeping it light and welcoming.
• Attend designated trade shows and events as needed.
• Any other duties as assigned.
• Travel as required (up to 25%).

Sales Functional & Leadership Competencies

• Business Analytics
• Category Management Skills
• Customer Specific Solutions
• Depth of Customer Knowledge
• Forging Strategic Partnerships
• Industry Knowledge
• Influencing Through Communications
• Resiliency
• Trade Marketing/Financial Acumen
• Delivers Results
• Fosters Collaborative Relationships
• Manages Ambiguity
• Drives Results
• Resourcefulness

Required – Education and Qualifications

• University Degree in Business or a related discipline.
• Fluency in French and English is required.
• Candidate must reside in Quebec, in the Montreal/GMA region.

Preferred – Education and Qualifications

• 3 – 5 years of progressive sales and new business experience.
• Experience in the organic/health food industry and/or foodservice industry.

Required – Skills and Abilities

• Strong presentation, negotiating, and listening skills.
• Outstanding organizational and time management skills.
• Outstanding organizational and time management skills.
• Strong TEAM player with energy, PASSION, ambition, competitiveness.
• Intermediate computer and technical skills (MS Office Suite).
• Ability to adapt communication style based on audience.
• Proven ability to build and maintain productive relationships.