Job Title: Senior QA Lead (Automation & Manual)

Location: Canada Remote

Position Overview

The Senior QA Lead will oversee multiple QA teams across various projects, driving the overall testing strategy, automation frameworks, quality governance, and on‑time delivery. This role requires strong leadership, deep hands‑on expertise in test automation, and the ability to collaborate with cross‑functional engineering and product teams to ensure high‑quality product releases.

Key Responsibilities

• QA Leadership & Team Management
• Lead, mentor, and manage multiple QA teams (manual, automation, performance).
• Define roles, set performance goals, and conduct periodic performance evaluations.
• Develop resource plans, allocate workload, and ensure optimal team productivity.
• Build a high‑performance QA culture focusing on ownership, accountability, and continuous improvement.
• Test Strategy & Quality Governance
• Define and implement end‑to‑end test strategies across projects.
• Ensure consistent QA processes, standards, and best practices across all teams.
• Establish quality metrics, dashboards, and reporting mechanisms for leadership.
• Drive root‑cause analysis and continuous quality improvement initiatives.
• Automation Leadership
• Architect, implement, and scale automation frameworks (UI, API, CI/CD integrated).
• Evaluate emerging tools, technologies, and practices to enhance automation maturity.
• Ensure the automation suite is robust, stable, and provides rapid feedback in CI/CD pipelines.
• Set automation coverage targets and ensure continuous improvement of automation ROI.
• Delivery & Release Management
• Provide QA delivery ownership for all releases, ensuring zero‑defect production rollouts.
• Work with engineering, DevOps, and product management to align test execution with release timelines.
• Track and communicate risks, blockers, and mitigation plans during delivery cycles.
• Participate in release Go/No-Go decisions with clear quality insights.
• Cross‑Functional Collaboration
• Work closely with development, DevOps, product, and business teams to ensure quality across SDLC.
• Champion shift‑left testing practices to detect defects early.
• Align QA activities with Agile/Scrum processes across squads.
• Documentation & Compliance
• Ensure detailed documentation for test plans, test cases, automation scripts, and QA processes.
• Ensure compliance with security, regulatory, and audit standards (as applicable).