IT Technician Intern

Job Overview

Join our dynamic team as an IT Technician Intern and dive into the exciting world of information technology! This paid internship offers a fantastic opportunity to develop hands-on skills in supporting IT infrastructure, troubleshooting software and hardware issues, and assisting with network administration. You will work closely with experienced IT professionals to gain real-world experience in maintaining computer systems, managing user accounts, and supporting various operating systems.

If you’re passionate about technology, eager to learn, and ready to contribute to a fast-paced environment, this role is perfect for you!

Responsibilities

• Provide technical support to end-users across various platforms, including Windows, macOS, and Linux operating systems.
• Assist with troubleshooting software issues, hardware malfunctions, and network connectivity problems.
• Support computer management tasks such as installing, configuring, and updating hardware and software components.
• Help maintain and troubleshoot computer networks including LAN (Local Area Network), VPN (Virtual Private Network), DNS (Domain Name System), and firewall configurations.
• Support the management of IT infrastructure tools like SCCM (System Center Configuration Manager), GPO (Group Policy Objects), Active Directory, and BMC Remedy.
• Assist with help desk ticketing systems such as ServiceNow and Jira to document issues and track resolutions.
• Contribute to network administration tasks including TCP/IP configuration, DNS management, and monitoring network performance using tools like Meraki.

Qualifications

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.
• Basic understanding of operating systems including Windows, macOS, and Linux.
• Familiarity with computer hardware components and peripherals.
• Knowledge of software troubleshooting techniques and customer service skills.
• Exposure to networking concepts such as TCP/IP protocols, LAN setup, VPNs, DNS, DHCP, and firewall management.
• Experience with IT support tools like SCCM, GPO, Active Directory, ServiceNow or Jira is a plus.
• Strong communication skills with the ability to explain technical concepts clearly.
• Eagerness to learn new technologies and adapt quickly in a collaborative environment. Embark on your IT career journey with us! This internship provides valuable exposure to core IT functions while fostering your professional growth in a vibrant team setting. We’re committed to supporting your development every step of the way—apply now to start making an impact!

Pay: $30.00 - $40.00 per hour

Benefits

• Dental insurance
• Employee assistance program
• Flexible schedule
• Relocation assistance
• Tuition reimbursement

Work Location: Hybrid remote in Washington State