Role Overview
Region of Peel is hiring a mid-level Hybrid Utility Billing Representative Brampton. This is a full-time hybrid role, based in CA. posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Elevate your career as a Utility Billing Representative with Peel Region in Brampton, Ontario. This hybrid role requires exceptional customer service skills to resolve utility billing inquiries effectively.
Join the Public Works team on a full-time or part-time basis for a 13-month contract. In this role, you will address customer concerns using the Five9 softphone system, ensuring accurate billing and maintaining communication with law firms. Expect to work collaboratively to support billing adjustments and resolve any discrepancies in data processing.
Key Responsibilities:
- Engage customers using the Five9 softphone system
- Process change of ownership information into billing software
- Interact with law firms to resolve conflicting information
- Calculate billing adjustments for problem accounts
- Monitor quality-assurance reports for inconsistencies
Requirements
- Three years in a utility billing or call center role
- Superior customer service and effective communication
- Proficient in Word, Outlook, and Excel
- Strong accounting and math skills
- Level 1 Criminal Record Check required
As a Utility Billing Representative, leverage your communication skills to enhance customer experiences in Brampton.
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Frequently Asked Questions
How do I apply for the Hybrid Utility Billing Representative Brampton position at Region of Peel?
Use the Apply button above to submit your application directly to Region of Peel. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Hybrid Utility Billing Representative Brampton role at Region of Peel remote or in-office?
This is a hybrid role based in CA. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Hybrid Utility Billing Representative Brampton at Region of Peel earn?
Region of Peel has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Hybrid Utility Billing Representative Brampton role at Region of Peel posted?
This role was posted on May 18, 2026 (21 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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