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Job Description
📍 Job Overview
Job Title: Senior UX Designer - RMJ
Company: Redwood Software
Location: Ontario, Canada
Job Type: Full-time
Category: UX/Product Design
Date Posted: March 11, 2026
Experience Level: Mid-Senior Level (5-7 years)
Remote Status: On-site
🚀 Role Summary
- Owns the end-to-end user experience (UX) design for features and complex workflows within the RunMyJobs enterprise automation platform.
- Focuses on designing intuitive interfaces for critical business processes, specifically for finance and IT teams, in areas like job scheduling, workflow orchestration, and monitoring.
- Plays a pivotal role in building a new design system from the ground up, establishing scalable patterns and components across Redwood's product portfolio.
- Conducts user research, including interviews and usability testing, to gather insights and inform design decisions, fostering empathy for enterprise users.
- Collaborates closely with product managers and engineers in an agile environment to deliver high-quality, technically feasible, and user-centered design solutions.
📝 Enhancement Note: While the title is Senior UX Designer, the core responsibilities and required experience suggest a role that bridges product design and specialized UX for complex enterprise systems. The emphasis on building a design system from scratch and collaborating on enterprise-level automation tools indicates a significant impact on the product's foundational user experience and scalability. This role is ideal for a designer who thrives in a B2B SaaS environment and can translate intricate technical processes into user-friendly interfaces.
📈 Primary Responsibilities
- Lead the end-to-end UX design process for entire features and intricate workflows within the RunMyJobs platform.
- Develop user flows, wireframes, interactive prototypes, and high-fidelity visual designs that effectively balance user needs with technical and business constraints.
- Conduct comprehensive user research, including planning and executing interviews, usability tests, and observation sessions, to deeply understand enterprise user behaviors and pain points.
- Synthesize research findings into actionable insights and design recommendations that directly influence product strategy and feature development.
- Collaborate daily with product managers to define feature scope, success metrics, and user stories, ensuring alignment with business objectives.
- Partner closely with engineering teams throughout the agile development lifecycle, participating in ceremonies and ensuring design fidelity through design QA.
- Contribute significantly to the development and evolution of Redwood's new design system, creating reusable components, patterns, and interaction guidelines.
- Document and advocate for design consistency, accessibility standards (e.g., WCAG), and best practices across the entire product portfolio.
- Leverage AI tools daily to accelerate design exploration, content generation, and enhance overall workflow efficiency.
- Mentor junior designers, sharing expertise in UX principles, design systems, and best practices for enterprise software.
📝 Enhancement Note: The responsibilities highlight a blend of individual contribution and strategic leadership. The emphasis on "owning end-to-end UX design" and "building a new design system from the ground up" indicates a senior-level impact. The explicit mention of using AI tools daily suggests a forward-thinking approach to design processes and a requirement for candidates to be adept with emerging technologies in the design space.
🎓 Skills & Qualifications
Education
Experience
- 5-7 years of dedicated UX/product design experience, with a strong preference for candidates with a background in B2B SaaS or complex enterprise software environments.
Required Skills
- Portfolio: A strong and comprehensive portfolio showcasing a full spectrum of UX capabilities, including user research, interaction design, visual design, and prototyping expertise.
- Enterprise UX: Deep experience designing for complex, data-dense enterprise applications, understanding the unique challenges and requirements of B2B users.
- Design Tools: Proficiency with Figma as the primary design tool, alongside experience with other modern design and prototyping software.
- AI Integration: Daily hands-on experience utilizing AI tools (e.g., ChatGPT, Claude, Copilot, Midjourney, or similar) to enhance design productivity, explore concepts, and streamline workflows.
- Agile Methodologies: Proven ability to work effectively within agile development environments, collaborating closely with product managers and engineers.
- Design Principles: Solid understanding of interaction design patterns, information architecture, visual design principles, and user-centered design methodologies.
- User Research: Proven ability to conduct user research activities and translate research findings into actionable design solutions and strategic recommendations.
- Design Systems: Experience in contributing to or actively building design systems, including the creation of reusable components, patterns, and style guides.
- Communication: Excellent verbal and written communication, presentation, and stakeholder management skills, with the ability to articulate design rationale clearly.
Preferred Skills:
- Automation/Workflow Tools: Prior experience designing specifically for automation, workflow management, or developer tools.
- Domain Expertise: Familiarity with enterprise software domains such as ERP, finance, IT operations, or DevOps.
- Accessibility: Knowledge of accessibility standards (e.g., WCAG) and a commitment to inclusive design practices.
- Front-End Collaboration: Understanding of front-end technologies (HTML, CSS, React) to facilitate more effective collaboration with engineering teams.
- AI for Design Systems: Experience using AI tools specifically for design system tasks, such as component generation or design token automation.
- Data-Driven Design: Experience leveraging user analytics and data to inform design decisions and measure impact.
- Published Work: Contributions to open-source design systems or published design work that demonstrates expertise and thought leadership.
📝 Enhancement Note: The requirement for daily AI tool usage is a significant differentiator, indicating Redwood Software's commitment to leveraging cutting-edge technology in their design process. Candidates should be prepared to discuss specific examples of how they've used AI to improve their design workflow, problem-solving, or creative output. The preference for experience in automation or developer tools suggests that candidates with a technical or systems-oriented mindset will be highly valued.
📊 Process & Systems Portfolio Requirements
Portfolio Essentials:
- End-to-End Case Studies: Showcase at least 2-3 detailed case studies demonstrating your full-stack UX design process. Each case study should cover problem definition, user research methodologies, ideation, wireframing, prototyping, visual design, user testing, and final implementation outcomes.
- Enterprise Complexity: Highlight projects that involved designing for complex, data-dense enterprise applications, illustrating your ability to manage intricate information architecture and user flows.
- Design System Contribution: Include examples of your work on design systems, whether it's contributing to an existing system or building components and patterns from scratch. Showcase your understanding of scalability, reusability, and consistency.
- Problem-Solving Focus: Clearly articulate the business problems and user needs addressed by your design solutions, emphasizing the impact and ROI achieved through your work. Quantifiable results are highly encouraged.
Process Documentation:
- Research Synthesis: Demonstrate how you synthesize user research findings into clear, actionable insights and design recommendations that drive product decisions.
- Workflow Design: Illustrate your process for mapping out and designing complex workflows, showing how you simplify intricate processes for end-users.
- System Integration Awareness: While not requiring direct system implementation, your portfolio should hint at awareness of technical constraints and how your designs integrate with or interact with broader enterprise systems.
- AI Tool Integration: Be prepared to discuss and potentially showcase how you've integrated AI tools into your design process to improve efficiency, explore broader solution spaces, or generate assets.
📝 Enhancement Note: Given the emphasis on building a design system and working with complex enterprise software, portfolio pieces that demonstrate a structured approach to design, scalability, and a deep understanding of user needs in a B2B context will be paramount. Candidates should be ready to walk through their process and explain the rationale behind their design decisions, particularly how they balance user needs with technical feasibility and business objectives.
💵 Compensation & Benefits
Salary Range:
Benefits
- Comprehensive health and dental insurance plans.
- Generous paid time off (PTO), including vacation days, sick days, and public holidays.
- Retirement savings plan options, such as a Group RRSP or similar.
- Opportunities for professional development, including training, conferences, and certifications.
- Potential for performance-based bonuses or stock options, reflecting the company's growth and employee contributions.
Working Hours:
- Standard full-time working hours are typically 40 hours per week.
- While the role is on-site, Redwood Software may offer some flexibility regarding daily start and end times, as long as core business hours and agile sprint needs are met.
📝 Enhancement Note: The salary range is an estimate based on industry benchmarks for similar roles in Ontario, Canada. Actual compensation may vary based on the candidate's specific experience, skills, and the company'
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