Microsoft Copilot (Collaboration) Engineer

Copilot – Collaboration Engineer

Responsibilities

Architect, build, and govern enterprise-grade solutions in Copilot Studio and Power Platform, enabling advanced AI agent capabilities across Fitch’s collaboration ecosystem.

Design and deploy secure, compliant, and scalable agentic AI solutions integrated with Microsoft 365 and line-of-business applications.

Lead technical initiatives and establish standards and best practices for conversational design, prompt engineering, and multi-turn agent orchestration.

Mentor junior engineers and provide technical guidance to business stakeholders while supporting Fitch’s citizen development program.

Establish quality assurance, telemetry, analytics, and continuous improvement processes to optimize adoption, reliability, and measurable business outcomes.

Requirements

You have 7+ years of experience in Information Technology, with a focus on Microsoft 365, Power Platform, and AI agent solutions.

You have 5+ years of hands-on experience leading engineering or support teams within the Microsoft collaboration ecosystem.

You have advanced expertise in conversational AI, prompt engineering, solution ALM, and secure architecture.

You have experience with governance, data loss prevention, environmental strategy, and compliance for Power Platform and AI solutions.

You have strong hands-on experience with Copilot Studio, Power Automate, Power Apps, Dataverse, and integrations with Microsoft Graph, Azure AD / Entra ID, and other cloud services.

Desired

complex conversational agents,

multi-step copilots,

custom connectors in enterprise environments.

Deep understanding of governance, compliance, and security for AI and Power Platform technologies.

Prior experience influencing strategy and leading adoption of AI and Power Platform technologies in a regulated industry.

Experience managing analytics, telemetry, and operational reliability for AI-powered collaboration solutions.

PowerShell, Power Automate, and Azure Functions