Role Overview
Rechoose is hiring a mid-level Chat & Email Support. This is a full-time role in Hyderabad. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Hyderabad | Work From Office | Rotational Shifts
Are you an experienced professional looking to build a successful career in the International BPO / Customer Support industry?
We are hiring skilled, customer-focused, and detail-oriented professionals for our Chat & Email Support team. If you have experience handling customer interactions through written communication and thrive in a fast-paced environment, this opportunity is for you.
Immediate Openings for Experienced Candidates
Bulk Hiring in Progress – Limited Positions Available!
Eligibility Criteria:
Experienced Candidates Only
Minimum 12 Months of Experience in Non-Voice Process (Chat Support / Email Support / Back Office Customer Support)
Excellent Written English Communication Skills
Prior experience handling Dual Chats or Multiple Concurrent Chats is highly preferred
Ability to manage customer queries efficiently while maintaining quality and accuracy
Strong Customer Service, Problem-Solving, and Decision-Making Skills
Basic Computer Knowledge is Mandatory
Working knowledge of MS Office (Word, Excel & PowerPoint) and modern operating systems preferred
Comfortable working in Rotational Shifts & Work From Office Environment
Screening Parameters:
✔ Experience in Chat & Email Support Process
✔ Ability to handle Dual Chats / Triple Chats simultaneously
✔ Typing Speed, Accuracy & Written Communication Assessment
Customer Handling and Issue Resolution Skills
Salary Package:
CTC Up to ₹4.33 LPA (Based on Experience, Skills & Interview Performance)
Perks & Benefits:
Free Two-Way Cab Facility (Within 30 KM Radius)
5 Days Working | 2 Rotational Week Offs
Opportunity to work with International Customers
Excellent Career Growth Opportunities
Professional & Employee-Friendly Work Culture
Selection Process (Virtual):
HR Screening Round
Operations Round
Written Communication Assessment
Typing Test
Interviews will be conducted virtually
Immediate Joiners are Highly Preferred!
If you have relevant Non-Voice experience and are looking for a rewarding career opportunity in an International Customer Support environment, apply now and take the next step in your professional journey.
Pay: Up to ₹430,000.00 per year
Benefits
- Flexible schedule
Application Question(s):
- What is your typing speed wpm
Education
- Bachelor's (Required)
Experience
- Email / chat process: 1 year (Required)
Location:
- Hyderabad, Telangana (Preferred)
Shift availability:
- Night Shift (Required)
Work Location: In person
Frequently Asked Questions
How do I apply for the Chat & Email Support position at Rechoose?
Use the Apply button above to submit your application directly to Rechoose. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Chat & Email Support position at Rechoose located?
This position is based in Hyderabad. Rechoose has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Chat & Email Support at Rechoose earn?
Rechoose has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Chat & Email Support role at Rechoose posted?
This role was posted on June 4, 2026 (10 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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