QXO, Inc. (NYSE: QXO) is the largest publicly traded distributor of roofing, waterproofing, and related products, and the second largest publicly traded distributor of lumber and building materials in North America. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.

What You'll Do

• Act as the primary point of contact for key customers, addressing their inquiries and concerns through phone calls and email correspondence
• Provide exceptional customer service to bolster sales efforts and enhance customer satisfaction
• Collaborate closely with Outside Sales Representatives (OSR) to strengthen customer relationships and work collectively towards achieving sales targets
• Manage the entire order process from initiation to delivery, including order tracking and recommending complementary products
• Make strategic recommendations to increase the adoption of private label products and digital solutions
• Support OSRs in developing account growth strategies and conducting Quarterly Business Reviews (QBRs)
• Ensure timely and accurate deliveries while assisting with various customer operations
• Efficiently resolve day-to-day customer issues, whether working remotely or from company offices as required

What You'll Bring

• Minimum of 2 years' Sales or Customer Service experience, preferably in building materials
• Strong organizational skills with attention to detail
• Excellent problem-solving abilities and sound judgment
• Effective interpersonal and written/verbal communication skills
• Proficiency in Microsoft Office 365 (Word, Excel, Outlook, PowerPoint)
• Willingness to travel up to 25% for business purposes.
• Comfort with extended periods of desk work and heavy phone/email communication

More about QXO: The building products distribution market is a nearly $800 billion global opportunity, with a highly fragmented landscape and significant room for innovation. As QXO continues to grow, we see transformative potential in areas like B2B e-commerce, price optimization, demand forecasting, and digital customer connectivity. QXO is led by Brad Jacobs, who has founded and scaled five multibillion-dollar, publicly traded companies — including XPO, GXO, RXO, United Rentals, and United Waste. With more than 500 acquisitions completed across his career, Brad brings a proven track record of building world-class teams and creating long-term shareholder value. QXO is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.

What you'll earn

• Competitive Pay: We make sure that your hard work is recognized.
• Medical, Dental, and Vision Benefits: Experience the peace of mind that comes with our comprehensive benefits package including an employee assistance program and a telemedicine service designed to prioritize your well-being.
• Employee Stock Purchase Plan (ESPP): Bolster your financial growth. Invest in your future and become a stakeholder by purchasing company shares at a 15% discount twice annually.
• RRSP Program: Ensure a secure future with fair matching of your retirement contributions.
• Paid Leave: Recharge and find work-life balance with a personal emergency leave, and enjoy paid time off and company holidays to unwind and pursue personal interests.
• Paid Training and Advancement Opportunities: Open doors to exciting possibilities by engaging in our dynamic learning programs, which include the opportunity to earn valuable certifications.