Manager, Performance Insights

Qventus

Full Timemid Remote

Remote, United StatesRemotePosted 7 days ago

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JavaSQLSaaS

Job Description

<div class="content-intro"><div style="position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; margin: 0 auto;"><iframe style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;" src="https://www.youtube.com/embed/Bp2Bw5VlpBI?si=aF6cux2K4H_farsI" width="560" height="315"></iframe></div>   On this journey for over 12 years, Qventus is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise. Our success in rapid scale across the globe is backed by some of the world's leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations. #LI-JB1  </div>About the Role We’re looking for a dynamic, results-oriented Manager, Performance Insights to spearhead the seamless delivery of our Analytics suite deployments within the healthcare sector. Join our dedicated team, where we leverage cutting-edge technology and innovative strategies to enhance operational efficiencies across hospitals and surgical clinics, directly contributing to Qventus’s mission of improving healthcare operations. You will take on a multifaceted role that merges the intricacies of engagement management, project and team leadership, analytics, and technical oversight. You’ll build strong relationships with key stakeholders in hospitals and surgical clinics — including senior OR leadership, surgeons, schedulers, and IT teams — serving as a bridge between our customers and internal teams. Your responsibilities will encompass the full scope of requirements gathering, from understanding specific data needs to defining key performance indicators (KPIs) such as OR utilization, staffing efficiency, and patient throughput. You’ll translate business needs into technical solutions, guiding the successful integration of the Periop Analytics Suite. As part of the Performance Insights team, you’ll manage a team of performance insights analysts who support various aspects of the organization with data, dashboard, and insight needs. Growing this team to perform more efficiently and effectively — and building their ability to translate data into real decisions — will be a core focus of your role. This is a player-coach position: you’ll lead while remaining hands-on. A key part of your role will involve training and user adoption, guiding end users on effectively leveraging the analytics suite for decision-making and tailoring support materials to various departments. You’ll continuously collaborate with product, engineering, and clinical teams to ensure the analytics suite aligns with broader company goals and healthcare trends, presenting data-driven insights to leadership for strategic decision-making.   Key Responsibilities: Requirements Gathering & Stakeholder Management <ul> <li>Engage with stakeholders (e.g., clinicians, administrators, executives) to understand their specific data needs and reporting requirements — acting as a trusted advisor who guides them from question to insight to action</li> <li>Align KPIs and metrics relevant to perioperative processes, such as OR utilization, patient throughput, and staffing utilization with external stakeholders to drive adoption of analytics</li> <li>Translate business requirements into technical requirements for the analytics suite</li> </ul> Collaboration & Cross-Functional Communication <ul> <li>Manage a team of performance insights analysts, identifying growth and development opportunities to improve overall individual and team performance</li> <li>Collaborate with cross-functional teams including product, engineering, and clinical teams to ensure the analytics suite aligns with broader company goals</li> <li>Communicate insights to leadership and provide recommendations for business and clinical improvements based on data trends</li> </ul>   Platform Development & Analytics Tools <ul> <li>Select and implement analytics tools and technologies, such as dashboards and standard reporting solutions</li> <li>Validate visualizations and dashboards that provide actionable insights to users (surgeons, periop managers, etc.)</li> <li>Shape the evolution of the analytics suite by defining requirements and prioritizing features with product and engineering</li> </ul>   Data Analysis & Insights <ul> <li>Perform data analysis and modeling to provide insights on perioperative efficiency, cost optimization, and clinical outcomes</li> <li>Ensure insights are actionable — not just descriptive — with a clear line to decisions and measurable behavior change</li> <li>Present findings in a clear, actionable format that aligns with organizational goals, such as improving patient throughput or optimizing resource allocation</li> </ul> User Training & Adoption <ul> <li>Train end users on how to interact with and utilize the analytics suite for decision-making</li> <li>Develop documentation and support materials tailored to ensure effective use across various departments</li> <li>Address resistance and drive real adoption — not just access</li> </ul> Iterative Improvement & Scaling <ul> <li>Continuously improve the analytics suite by incorporating user feedback and new data sources</li> <li>Ensure the platform scales with the business, both in data volume and analytical complexity</li> </ul>   What We’re Looking For <ul> <li>Skilled at understanding, documenting, and analyzing data using a variety of tools (data validation dashboards, SQL/Java, complex Excel functions, Looker, etc.)</li> <li>Knowledge of perioperative metrics, processes, challenges, and solutions; ability to engage in strategic and operational discussions with hospital leaders and surgeons</li> <li>5+ years of professional experience implementing and supporting performance insights used by internal and external stakeholders</li> <li>5+ years of professional experience at a top healthcare consulting firm, digital health company, or health system — OR an advanced degree in an analytics-related field with 3+ years of related experience</li> <li>At least 3 years of project/program management experience with functional understanding of the business requirements and technical capabilities needed for enterprise-wide SaaS implementation in a provider setting</li> <li>At least 3 years of people management experience with a track record of developing talent</li> <li>At least 5 years of cross-functional experience managing end-to-end project lifecycles with internal and external stakeholders</li> <li>A strong track record of applying quantitative and analytical skills — including experience translating ambiguous business problems into structured analyses and clear recommendations</li> <li>Preferred: experience with EHR data (e.g., Epic, Cerner), SaaS analytics platforms, or influencing product/analytics roadmap decisions</li> <li>Ability to travel within the United States as needed (not expected to exceed 15%)</li> </ul>  <div class="content-pay-transparency"><div class="pay-input"><div class="description">Compensation for this role is based on market data and takes into account a variety of factors, including location, skills, qualifications, and prior relevant experience. Salary is just one part of the total rewards package at Qventus. We also offer a range of benefits and perks, including Open Paid Time Off, paid parental leave, professional development, wellness and technology stipends, a generous employee referral bonus, and employee stock option awards.</div><div class="title">Salary Range</div><div class="pay-range">$145,000—$160,000 USD</div></div></div><div class="content-conclusion">  Qventus values diversity in its workforce and proudly upholds the principles of <a style="color: #3deac9;" href="https://www.ada.gov/resources/disability-rights-guide/#:~:text=The%20ADA%20prohibits%20discrimination%20on%20the%20basis" target="_blank"> Equal Opportunity Employment </a>. We welcome all qualified applicants and ensure fair consideration for employment without discrimination based on any legally protected characteristics, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers. Qventus participates in the  <a style="color: #3deac9;" href="https://www.e-verify.gov/" target="_blank">E-Verify</a> program as required by law and is committed to providing reasonable accommodations to individuals with disabilities in compliance with <a style="color: #3deac9;" href="https://www.ada.gov/resources/disability-rights-guide/" target="_blank">Americans with Disabilities Act (ADA)</a>. In compliance with the <a style="color: #3deac9;" href="https://www.oag.ca.gov/privacy/ccpa" target="_blank">California Consumer Privacy Act (CCPA)</a>, Qventus provides transparency into how applicant data is processed during the application process. Candidate information will be treated in accordance with our candidate privacy notice. *Benefits and perks are subject to plan documents and may change at the company's discretion. *Employment is contingent upon the satisfactory completion of our pre-employment background investigation and drug test. </div>