Help Desk Technician

Quincy Management, Inc. is seeking a Help Desk Technician to provide technical support to employees across multiple company locations. This role supports day-to-day IT operations by assisting users with hardware, software, and system issues while helping maintain company technology systems.

What You’ll Do

• Provide technical support to end users via phone, email, and in person
• Troubleshoot hardware, software, and system issues
• Setup and configure computers, laptops, and peripheral equipment
• Assist employees with company software programs and applications
• Maintain documentation related to systems and technical procedures
• Assist with setup and maintenance of network components
• Travel occasionally between company worksites to provide support

What We’re Looking For

• Strong troubleshooting and problem-solving skills
• Clear communication and customer service skills
• Ability to prioritize tasks and manage multiple requests
• Working knowledge of computer hardware and common business software
• Proficiency with Microsoft Office and standard business applications

Education & Experience

• High school diploma or equivalent required
• IT coursework, certification, or help desk experience preferred

Why Join Quincy Management

• Full-time Monday–Friday schedule
• Health insurance and retirement benefits
• Opportunity to gain hands-on IT support experience in a growing organization