Junior Software & Operations Engineer

Junior Software & Operations Engineer

Quartermaster AI is seeking a highly organized and proactive Junior Software & Operations Engineer to serve as our on-site representative at our contract manufacturer's facility in Coral Springs, Florida. This individual will act as the primary liaison between Quartermaster's Global Supply & Software Engineering organizations and the contract manufacturer, ensuring our systems are produced on schedule, to specification, and in accordance with our service-level agreements (SLAs).

This role is critical to maintaining production continuity, software configuration, quality, and communication across teams. The ideal candidate has hands-on experience performing quality control on electronics, 1-2 years of experience in software development related to robotics, electronics, and embedded systems, and maintaining production or inventory schedules.

Key Responsibilities:

• Production Oversight & Reporting
• Act as Quartermaster's on-site representative and primary liaison with the contract manufacturer.
• Monitor daily production activities to ensure builds meet schedule commitments and SLA expectations.
• Record production status and output in the official Production Tracker / Logbook with accuracy and timeliness.
• Identify and escalate risks or delays in the production schedule before they impact delivery timelines.
• Software engineering
• Set up our software stack in production systems, conduct factory acceptance testing, and coordinate with the manufacturing team to ensure timely readiness.
• Remotely provision and configure the tablet with our software stack, then perform integration testing to ensure it is production-ready.
• Quality Control & Assurance
• Serve as a second layer of defense for product quality by performing QC checks on finished goods.
• Verify that systems meet Quartermaster's build requirements, functional standards, and documentation criteria.
• Document defects, coordinate rework, and ensure corrective actions are executed by the contract manufacturer.
• Logistics & Inventory Coordination
• Coordinate outgoing shipments of finished goods, replacement units, and parts.
• Manage the return or shipment of defective components for analysis or replacement.
• Monitor inventory levels of key components and materials to ensure production readiness.
• Work closely with Quartermaster's Global Supply & Logistics Manager to avoid shortages or bottlenecks.
• Cross-Functional Communication
• Act as a communication bridge between the contract manufacturer and Quartermaster's internal teams, including supply chain, hardware engineering, and software engineering.
• Communicate engineering updates, new requirements, or changes in build procedures to the contract manufacturer.
• Provide structured feedback to internal teams regarding manufacturability issues, recurring defects, or potential product improvements.

Required Qualifications:

• 1-2 years of experience in software development related to robotics, electronics, and embedded systems.
• Over 2 years of experience in Python and shell scripting.
• Solid experience with Linux, particularly the Ubuntu flavor.
• Experience with remote access management protocols like SSH and VNC.
• Good foundational networking skills, including diagnosing and resolving connectivity issues, configuring routers and switches, and troubleshooting common VPN setups.
• Experience performing quality control or testing of electronics products.
• Familiarity with production workflows, work orders, and scheduling.
• Strong organizational skills with excellent attention to detail.

Preferred Qualifications

• Spanish language proficiency.
• Experience coordinating shipments or working with logistics workflows.
• Hands-on experience working in a factory, assembly line, or manufacturing operations environment.
• Ability to work independently on-site while maintaining strong communication with remote internal teams.
• Knowledge of inventory management practices or ERP systems.

Why Join Us?

• Work on impactful projects that enhance national and global security.
• Collaborate with top-tier professionals in the defense and intelligence sectors.
• Competitive salary, benefits, and career growth opportunities.
• Flexible work hours and the option for mainly remote work.