Entry level IT Analyst

We are seeking a detail-oriented and proactive IT Analyst to support US IT processes, including email marketing, back office operations, IT operations, and recruitment support.

US IT Process Support

• Work on US-based IT projects, clients, and workflows.
• Coordinate with US stakeholders across different time zones.
• Maintain documentation for IT processes, SOPs, and compliance.
• Ensure adherence to client requirements and service-level agreements (SLAs).

Back Office Support

• Handle data entry, validation, and reporting tasks.
• Maintain records, databases, and internal systems.

Recruitment Support

• Source candidates for US IT roles using job portals (Dice, LinkedIn, etc.).
• Screen resumes based on job requirements.
• Coordinate interviews with candidates and clients.
• Maintain candidate pipelines and ATS (Applicant Tracking System).

Job Type: Full-time

Work Location: In person