M365 Engineer

Job Description

Senior Automation Engineer – Microsoft 365 (Engineering-Focused)

Location

Hyderabad, India

Experience

6–9 years (strong engineering depth preferred over years)

Role Overview

The Senior Automation Engineer – Microsoft 365 is a hands-on engineering role responsible for designing, building, and maintaining scalable automation platforms and tooling for Microsoft 365 operations.

This role goes beyond scripting and supports automation. The engineer will develop production-grade automation solutions , integrate with Microsoft 365 and enterprise systems using APIs, manage data through SQL, and apply software engineering best practices. M365 SME knowledge is required primarily to design intelligent, resilient automation , not to perform routine support.

Core Responsibilities

Automation Engineering & Solution Development (Primary Focus – ~70%)

• Design and develop enterprise-grade automation solutions for Microsoft 365 operations.
• Build PowerShell frameworks and modules with:
• Modular design
• Error handling, logging, retry mechanisms
• Secure credential management
• Develop automation services and tools using:
• Visual Studio / .NET (C# preferred)
• RESTful services and API-driven architecture
• Integrate automation with:
• Microsoft Graph API
• Exchange Online, SharePoint Online, Teams APIs
• Azure AD / Entra ID endpoints
• Design and manage SQL tables to support automation:
• Schema design and optimization
• Stored procedures and complex queries
• Audit, telemetry, and reporting data
• Implement self-healing and event-driven automation for common M365 operational failures.
• Apply secure coding, performance, and scalability best practices to all solutions.

Platform Engineering & Operational Automation

• Build reusable automation platforms , not one-off scripts.
• Design automation for:
• User lifecycle management
• License optimization and compliance
• Security and access governance
• Configuration drift detection and remediation
• Integrate automation with:
• ITSM platforms (e.g., ServiceNow)
• Monitoring and alerting systems
• Enable CI/CD pipelines for automation code (versioning, testing, release management).

Microsoft 365 Technical Domain (Contextual, Not Helpdesk)

• Act as a deep technical advisor on M365 internals to ensure automation aligns with platform behavior and limits.
• Provide engineering-level troubleshooting for automation failures related to M365 services.
• Perform root cause analysis where platform behavior impacts automation outcomes.
• Stay current with Microsoft 365 architectural changes that may affect automation design.

Engineering Standards & Leadership

• Establish coding standards, design patterns, and review processes for automation development.
• Maintain technical documentation, architecture diagrams, and runbooks .
• Mentor junior engineers in:
• Automation design
• PowerShell and .NET engineering
• API-driven development
• Collaborate with security, compliance, and platform teams to align automation with enterprise standards.

Required Technical Skills

Mandatory

• Strong software engineering background with hands-on development experience .
• Advanced PowerShell expertise (modules, classes, REST integrations).
• Development experience using Visual Studio (.NET / C#) .
• Strong SQL Server skills:
• Database design
• Performance tuning
• Stored procedures and reporting
• Deep experience with:
• Microsoft Graph API
• RESTful API integration and authentication (OAuth, app registrations)
• Strong understanding of:
• Identity and access management
• Cloud service limits, throttling, and resiliency design

Preferred to Have

• Azure Functions, Logic Apps, or Azure Automation
• Power Platform integration (Power Automate, Power Apps)
• Experience building internal engineering tools or platforms
• Microsoft or Azure certifications

Soft Skills & Engineering Mindset

• Engineering-first mindset with focus on scalability and maintainability
• Ability to convert operational pain points into well-architected automation
• Strong analytical and system-thinking skills
• Clear technical communication and documentation ability
• Ownership mindset – drives solutions end-to-end

What This Role Is Not

• Not a ticket-driven M365 admin role
• Not limited to basic scripting
• Not focused on day-to-day user support