Revenue Operations Lead - AI Business

Revenue Operations Lead – AI Business (US East Coast)

Prolific 

Prolific is building the world’s most trusted human feedback infrastructure for AI, research, and insight. We work with frontier AI labs, enterprise AI teams, and leading academic institutions to deliver high-quality, ethical, and scalable human data.

As our AI business scales rapidly, we’re investing in strong, disciplined Revenue Operations to support increasingly complex sales motions, managed services delivery, and long-term customer value.

The Role

We’re looking for a Revenue Operations Lead to scale Prolific’s AI revenue engine across Sales, Customer Success, and Services. This role is explicitly RevOps-focused: systems, data, forecasting, process, and performance, not end-to-end marketing ops ownership. You’ll act as the operational backbone for our AI commercial organization, partnering most closely with Sales leaders, Account Executives, Customer Success, and BI, while working in tight collaboration with Marketing Ops and Research RevOps leads.

You will support our growing Sales and CS presence across New York and San Francisco, with strong overlap with GTM leadership and exec stakeholders. Your mandate is to increase revenue efficiency and improve forecasting accuracy and confidence while ensuring high-quality, timely reporting and performance visibility

This role sits at the heart of Prolific’s AI commercial engine. As we scale enterprise and frontier AI customers, revenue complexity increases and RevOps becomes a strategic accelerator. You’ll help ensure we can scale fast, predictably, and intelligently, with sales teams focused on closing, CS focused on value, and leadership confident in the numbers. If you thrive in ambiguity, care deeply about revenue mechanics, are a strong collaborator, and want to shape how an AI infrastructure company scales commercially, we would love to hear from you.

What you'll be doing

Revenue systems & infrastructure

• Own and continuously optimize Prolific’s revenue systems, with HubSpot at the core.
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