Role Overview
Procom is hiring a entry-level Social Media Listening Manager. This is a contract role in CA. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Sign up free to auto-tailor your resume with all these keywords and get a higher ATS score
Job Description
Social Media Listening Manager
On behalf of our Banking client, Procom is searching for a Social Media Listening Manager for a 14-month role. This position is a remote position open to applicants from any province in Canada.
Social Media Listening Manager - Job Description:
The Social Media Listening Manager will be responsible for monitoring and reporting on customer and competitor activity across key social media platforms. This role supports the Social Media Intelligence team during a maternity leave, focusing on developing insights and recommendations from social media data to meet diverse business needs.
Social Media Listening Manager - Responsibilities:
- Build, maintain, and optimize social listening queries, dashboards, and alerts
- Monitor brand, competitor, and industry conversations across social platforms
- Identify emerging narratives, spikes, and reputational risks
- Produce recurring and ad-hoc reporting on conversation volume, sentiment drivers, themes, and share of voice
- Deliver actionable insights and connect online activities to business impact
- Manage dashboards, alerts, tagging frameworks, and automation within listening platforms
- Maintain documentation and process accuracy across deliverables
- Participate in emergency/on-call support rotation
Social Media Listening Manager - Mandatory Skills:
- 3+ years of relevant experience in social listening, social intelligence, digital analytics, or insights roles
- Postsecondary degree in any field
- Deep understanding of the digital & social media landscape
- Experience with social media reporting tools such as Sprinklr, Brandwatch, Synthesio, etc.
- Strong data mining skills with an analytical mindset
- Ability to translate data into clear insights
- Strong collaboration and communication skills
Social Media Listening Manager – Nice-to-Have Skills:
- Previous FI experience
- Bilingual French/English
- Relevant postsecondary education
Social Media Listening Manager – Assignment Length:
This is a 14-month contract position.
Social Media Listening Manager - Start Date:
ASAP.
Social Media Listening Manager - Assignment Location:
Remote work opportunity – anywhere in Canada.
Frequently Asked Questions
How do I apply for the Social Media Listening Manager position at Procom?
Use the Apply button above to submit your application directly to Procom. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Social Media Listening Manager position at Procom located?
This position is based in CA. Procom has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Social Media Listening Manager at Procom earn?
Procom has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Social Media Listening Manager role at Procom posted?
This role was posted on May 30, 2026 (9 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Social Media Listening Manager role at Procom entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Procom has listed.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start