Computer Support Technician

The Prince Albert Grand Council is currently seeking a highly motivated, dynamic individual to play an integral role as a member of our Information Technology Team.

The Technician is responsible for supporting all PAGC Departments and communities. Support includes installation and maintenance of workstations, Server administration and network infrastructure maintenance.

• *Qualifications**
• Degree/Diploma in Systems and Network Administration, Computer Science or Related discipline. Certifications such as CompTIA A+, Network+ or Microsoft MCP a plus.
• Preference is given to individuals with 3+ years of computer support experience, including installations, maintenance, managing and troubleshooting.
• Strong troubleshooting skills: the ability to isolate problem causes through logic, research and the process of elimination, then implement an acceptable solution without assistance.
• Strong technical knowledge of Microsoft Operating Systems (Windows 11) and Business Applications (Office 365).
• Ability to effectively prioritize and execute tasks in a fast-paced, high-pressure environment.
• Ability to work in a collaborative team environment and to work independently, when required.
• Good Knowledge of current information technology directions, as well as a strong vision of future trends.
• Vehicle and valid driver’s license: Extensive Travel required to various PAGC departments in Prince Albert as well as PAGC First Nations Communities.
• Must undergo a criminal record check, the results of which may influence the decision to employ.
• *Responsibilities**
• Provide technical support for hardware and software issues for Windows operating systems.
• Troubleshoot and resolve desktop support problems while maintaining effective communication with users.
• Assist in computer networking tasks, including VPN setup and firewall management.
• Document incidents and resolutions using custom built in-house tools.
• Ensure customer satisfaction by delivering prompt and efficient IT support.
• *Job Types**: Full-time, Permanent

Pay: $40,000.00-$50,000.00 per year

• *Benefits**:
• Dental care
• Extended health care
• Paid time off

Work Location: In person

Application deadline: 2025-06-05