Field Service Technician
Prime Dock & DoorRole Overview
Prime Dock & Door is hiring a mid-level Field Service Technician. This is a full-time role in Saint John. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Field Service Technician – Saint John
Are you a self-motivated technical professional with a strong mechanical aptitude interested in building a career with a prominent organization?
If so, Prime Material Handling Equipment Limited would love to hear from you!
We are the largest company in Atlantic Canada dedicated exclusively to material handling equipment; we have been providing our customers with high quality equipment, rentals, parts, training, and service since 1993. With branches located in Nova Scotia and New Brunswick, we are looking for a Field Service Technician to join our Saint John Branch.
Reporting to the Service Supervisor you will be responsible for:
· Diagnosing and repairing service equipment.
· Maintaining mechanical and physical condition of service equipment.
· Performing scheduled maintenance work.
· Managing van parts inventory.
· Maintaining customer’s equipment in a cost-effective manner.
· Responding to customer requests for service as assigned by the Service Dispatcher.
· Arriving at the customer’s site to determine the nature of the problem requiring repair.
· Determining if the parts required for the repair are on hand.
· Completing service reports and job timecards.
· Reviewing service reports with the customers and obtaining their authorization with regards to the competition of work.
· Checking with the Service Dispatcher before leaving the customer’s site to determine next customer scheduling.
· Working and adhering to the Company’s occupational health and safety guidelines.
· Completing paperwork that forms the basis for the Company’s service revenue billing system on a timely basis.
· Attending training as directed by supervisor.
· Other duties assigned by the Service Supervisor and Service Dispatcher.
Skill Requirements:
· Previous experience in an industrial environment considered a strong asset.
· Previous electrical, diesel, hydraulic and heavy-duty equipment technical experience considered strong assets.
· Good analytical skills to diagnose mechanical problems with minimal supervision.
· Good interpersonal skills with the ability to interact with customers in a varied range of situation.
· Ability to lift to 70 lbs.
· Ability to manage multiple jobs at one time.
· Ability to complete paperwork for multiple jobs accurately and timely.
· Current and suitable driver’s license and driver’s abstract.
· Automotive Service Technician/Red Seal Certification considered an asset.
Prime Material Handling Equipment offers a competitive salary, medical and dental plan, RSP and other benefits in a family-oriented, safe, and respectful work environment that continually encourages its greatest assets to learn and develop!
Develop your career with us by submitting your resume via email.
No Phone Calls
Benefits
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Work Location: In person
Frequently Asked Questions
How do I apply for the Field Service Technician position at Prime Dock & Door?
Use the Apply button above to submit your application directly to Prime Dock & Door. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Field Service Technician position at Prime Dock & Door located?
This position is based in Saint John. Prime Dock & Door has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Field Service Technician at Prime Dock & Door earn?
Prime Dock & Door has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Field Service Technician role at Prime Dock & Door posted?
This role was posted on April 21, 2026 (54 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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