Customer Service Specialist/Customer Support Executive - Pune (1 - 3yrs)
Powered by MonsterRole Overview
Powered by Monster is hiring a Customer Service Specialist/Customer Support Executive - Pune (1 - 3yrs). This is a full-time role in Maharashtra. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Company Name:
Powered by Monster (On behalf of e2open)
Job Title
Customer Service Specialist/Customer Support Executive - Pune
Sector
Other Service Activities
Functional Area
Human Resources
Functional Role
Fresher
Job Description
This role is primarily responsible for the day-to-day support of production applications within e2opens global supply chain and logistics platform, specifically in the domain of international ocean transportation. The focus is on delivering exceptional customer service by understanding client operational requirements and ensuring that e2opens solutions effectively meet those needs. The individual will act as a key liaison between customers and internal teams, ensuring smooth application performance and prompt issue resolution to maintain high service standards.
RESPONSIBILITES:
- Provide exceptional overall customer experience to clients using time-sensitive, mission critical applications.
- Research, diagnose, and respond to client inquiries in an expeditious, thorough and professional manner.
- Ensure KPIs are met consistently to achieve customer experience excellence.
- Manage cust
Additional Information Total Experience (in years) 1 - 3 Job Location MaharashtraPune Key Skills Customer Support, Troubleshooting, SQL Querying, CRM Management (Salesforce/JIRA), ITIL/Incident Management, Logistics & Supply Chain Knowledge Nature of job Full Time Salary (₹) 3000000 - 3500000 Gender Preferences Any Ex-Servicemen preferred No Number of Openings 1 or more
Frequently Asked Questions
How do I apply for the Customer Service Specialist/Customer Support Executive - Pune (1 - 3yrs) position at Powered by Monster?
Use the Apply button above to submit your application directly to Powered by Monster. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Specialist/Customer Support Executive - Pune (1 - 3yrs) position at Powered by Monster located?
This position is based in Maharashtra. Powered by Monster has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Specialist/Customer Support Executive - Pune (1 - 3yrs) at Powered by Monster earn?
Powered by Monster has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Specialist/Customer Support Executive - Pune (1 - 3yrs) role at Powered by Monster posted?
This role was posted on April 23, 2026 (46 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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