Telecommunications Manager

Location: Panaji, Goa (Gera Imperium Grand, Patto)

Salary: Up to ₹2.5 LPA + Incentives

Role Objective

Drive motor insurance sales via agency/POSP partners through telecalling, ensuring activation, engagement & revenue growth.

Key Responsibilities

• Engage & manage agents (SPOC)
• Drive 2W/4W insurance sales & target achievement
• Activate inactive agents & onboard new ones
• Assist in quotes, policy issuance & documentation
• Follow-ups, lead conversion & CRM updates
• Cross-sell/upsell insurance products
• Maintain MIS & track agent performance

Key Skills:

• Communication & convincing skills
• Relationship management
• Basic motor insurance knowledge
• CRM & MS Excel basics
• Target-driven mindset

Eligibility & Experience:

• Graduate preferred
• 6 months–3 yrs in telecalling/telesales/insurance
• Agency/motor insurance experience preferred

Performance Metrics (KPIs):

• Active agents & premium generated
• Conversion ratio & call productivity
• Renewal retention

Growth Path:

TRM → Sr. TRM → Team Leader → Assistant Manager

Additional Info

• 6 days working | Day shift- High incentive earning potential