Catering Operations Manager

A prestigious catering and event management company in Nagpur, Maharashtra, IN is seeking a highly organized and experienced Catering Operations Manager to oversee all aspects of our catering services. This role is vital to ensuring the seamless execution of events, from initial client consultation to final service delivery. The ideal candidate will have a deep understanding of food and beverage operations, event planning, staff management, and a passion for delivering exceptional customer experiences. Responsibilities include managing daily catering operations, developing and maintaining service standards, overseeing menu planning and execution in collaboration with the culinary team, managing inventory and procurement of supplies, and ensuring compliance with health, safety, and hygiene regulations. You will also be responsible for leading and motivating a team of catering staff, including chefs, servers, and event coordinators, scheduling staff, and conducting training. Client relationship management is key, as you will liaise with clients to understand their needs and ensure their event vision is brought to life. The ability to manage budgets, control costs, and optimize operational efficiency is crucial. This position requires strong leadership, problem-solving skills, and the ability to thrive in a fast-paced, high-pressure environment. A minimum of 5 years of experience in catering management, hospitality operations, or event management is required. Proven experience in staff supervision and a strong understanding of food safety standards are essential. Excellent communication and organizational skills are a must. If you are a dedicated and results-oriented professional with a flair for hospitality, this is an excellent opportunity to advance your career.

Key Responsibilities: Oversee and manage all daily catering operations, ensuring high standards of service and quality. Collaborate with the culinary team on menu development, costing, and execution. Manage event logistics, including setup, service, and breakdown, ensuring seamless execution. Supervise, train, and motivate catering staff, including servers, chefs, and event coordinators. Develop and implement efficient staffing schedules and manage labor costs. Oversee inventory management, including food, beverage, and supplies procurement and control. Ensure strict adherence to all health, safety, and hygiene regulations (HACCP, FSSAI standards). Liaise with clients to understand their event requirements and ensure satisfaction. Manage budgets, control costs, and identify opportunities for operational improvements. Maintain strong relationships with vendors and suppliers. Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field. Minimum of 5 years of experience in catering management, food and beverage operations, or event management. Proven experience in supervising and leading a team. In-depth knowledge of food safety, sanitation regulations, and best practices. Excellent understanding of event planning and execution. Strong financial acumen, including budgeting and cost control. Exceptional organizational, time management, and problem-solving skills. Strong customer service and client relationship management abilities. Effective communication and interpersonal skills.