Technical Support Specialist in Medical Imaging
Philips North AmericaJob Description
Become a Technical Support Specialist focused on medical imaging and biomedical equipment. Use your expertise to provide customer solutions through installation, maintenance, and troubleshooting of essential medical devices.
This field role calls for 2+ years of experience in a diagnostic imaging service environment or 4+ years within electromechanical industries. You'll enhance customer relations by delivering exceptional services, managing documentation, and complying with regulatory standards. Your role also includes team collaboration to identify training opportunities and improve service delivery processes.
Key Responsibilities:
- Conduct installation and maintenance of medical devices
- Offer excellent customer service in a healthcare setting
- Complete required administrative paperwork within guidelines
- Leverage tools and resources for effective problem resolution
- Engage in travel approximately 70% of the time
Requirements
- 2+ years in diagnostic imaging services
- Skills in electronic, mechanical, and networking theory
- College diploma in electronics or a related field
- Flexibility to work overtime and weekends
- Safe handling of radiation sources required
Utilize your skills to champion the success of medical imaging services and improve patient outcomes.
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About Philips North America
Philips North America
usa.philips.com
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