Systems Administrator, DCO (Washington Passport Agency)

Required Qualifications

• U.S. citizenship and active SECRET Government Security Clearance.
• Experience as a systems administrator in a Windows-based environment.

Desired Qualifications

• Knowledge of NTFS and share permissions; distribution/security group management.
• Knowledge of DHCP, Print Server and Exchange/O365 management.
• Knowledge and understanding of Cisco switching and routing technologies.
• Experience with ServiceNow or Remedy Ticket Management System.
• Experience with IBML Scanner Appliances.
• Active Directory – Users and Computers
• Experience with Intermec PM43 Label Printers.
• CompTIA A+, Network+, and/or Security+ Certifications.

Education: High school diploma or equivalent and 9 years of professional IT support experience; Associate with 7yrs of experience; Bachelor's with 5yrs of experience; Master's with 3yrs.

Peraton is seeking a Systems Administrator to join our team supporting the Department of State’s Consular Affairs Enterprise Infrastructure Operations (CAEIO) program. The SA provides IT Operations and Maintenance (O&M) support for the hardware, software, and platforms that power consular applications and systems across U.S. Passport Offices and Agencies. This role ensures the stability, security, and performance of mission-critical systems serving U.S. citizens worldwide.

Responsibilities

• Install, configure, troubleshoot, and maintain desktop, server, and peripheral COTS/GOTS systems to ensure operational reliability and performance.
• Manage deployment, monitoring, and maintenance of hardware, software, and databases—including Consular Affairs applications, SCCM, Active Directory, vSphere, and SQL environments.
• Perform data and system backups, restores, and ongoing management of IT infrastructure to ensure data integrity and system availability.
• Coordinate and implement hardware/software upgrades, replacements, and decommissioning activities with minimal service disruption.
• Administer Active Directory accounts, privileges, and badge logon configurations in accordance with security policies.
• Monitor and remediate vulnerabilities, ensuring compliance with Microsoft Defender and Department of State cybersecurity standards.
• Document configurations, system changes, and performance trends, maintaining accurate technical and topology documentation.
• Log, track, and resolve incidents using ServiceNow, collaborating with Government System Administrators and ISSOs to ensure secure, compliant, and efficient IT operations.
• Manage inventory of peripherals and support devices, including tracking asset transfers, maintaining accurate documentation, and ordering/replenishing supplies to ensure operational readiness.

Core Work Schedule: First shift, approximately 7:00AM – 3:30PM, Monday-Friday. Exact hours to be established by site lead.

Location: Washington Passport Agency, 600 19th St NW, Washington, DC 20431