Zonal Head - General Manager - Railway Transit
Paytm Payments ServicesRole Overview
Paytm Payments Services is hiring a senior-level Zonal Head - General Manager - Railway Transit. This is a full-time role in Mumbai, Maharashtra. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
"Business Growth & Revenue
Drive retail business expansion across assigned cities/territories within the zone.
Achieve monthly, quarterly, and annual revenue and merchant acquisition targets.
Increase adoption of Paytm products including QR, Soundbox, POS, loans, insurance, and other merchant solutions.
Monitor market penetration and competitor activities.
Team Leadership
Lead and manage Area Managers, Sales Managers, and field sales teams.
Set KPIs, monitor productivity, and ensure target achievement.
Conduct regular performance reviews, coaching, and capability building.
Build a high-performance sales culture.
Merchant Acquisition & Relationship Management
Develop strong relationships with key merchants and retail partners.
Ensure high merchant retention and engagement.
Resolve escalations related to service, operations, or product issues.
Operational Excellence
Ensure compliance with company policies and audit requirements.
Improve operational efficiency and field execution.
Track business metrics through dashboards and MIS reporting.
Strategic Planning
Identify growth opportunities across markets and categories.
Execute zonal business plans aligned with company strategy.
Collaborate with cross-functional teams including product, marketing, and operations.
Key Skills & Competencies
Strong sales and business development expertise
Team management and leadership
Channel and distribution management
Analytical and problem-solving skills
Stakeholder management
Excellent communication and negotiation abilities
Data-driven decision-making
Preferred Qualifications
Post-Graduate in Business, Marketing, or related field
8–15 years of experience in sales/business development
Experience in fintech, payments, telecom, FMCG, banking, or retail business preferred
Proven experience handling large field sales teams and multiple territories"
Frequently Asked Questions
How do I apply for the Zonal Head - General Manager - Railway Transit position at Paytm Payments Services?
Use the Apply button above to submit your application directly to Paytm Payments Services. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Zonal Head - General Manager - Railway Transit position at Paytm Payments Services located?
This position is based in Mumbai, Maharashtra. Paytm Payments Services has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Zonal Head - General Manager - Railway Transit at Paytm Payments Services earn?
Paytm Payments Services has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Zonal Head - General Manager - Railway Transit role at Paytm Payments Services posted?
This role was posted on May 15, 2026 (30 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Zonal Head - General Manager - Railway Transit role at Paytm Payments Services require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Paytm Payments Services lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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