Salary Range: $24.50-28.50/hour

The Opportunity

The Logistics Planner is responsible for outbound supply chain operations to ensure customer orders are fulfilled in alignment with commitments and customer expectations. From an operational expenditure perspective, the fleet of trucks and team of drivers account for the largest portion of OPEX spend; the Logistics Planner optimizes fleet and driver utilization. The position involves route optimization for day to day plans and a longer term view to support profitable growth for the Organization.

Responsibilities

• Work as part of a team to effectively fulfill customer deliveries through ongoing analysis of requirements, demands/orders, capacity, constraints, and regional geography.
• Develop optimal routes daily for the Commercial Brand fleet (Bluewave, Columbia Fuels, Ultramar, Island Petroleum) and team of drivers, communicate with drivers and customers as needed to execute the daily plans.
• Anticipate short and long term issues and take action to resolve or mitigate risk; perform proactive analysis to prevent service failures.
• Perform daily analysis and data maintenance duties based on reporting of identified metrics to improve efficiency and utilization, manage expenses, and provide excellent customer service.
• Communicate professional updates to customers and resolve issues as they arise; escalating to the appropriate individual when necessary.
• Develop ways to increase productivity, maximize efficiency, reduce waste while improving customer service and safety.
• Manage the logistics scorecard process and performance metrics.
• Connect with sales and operations to engage new customers and build rapport.
• Help grow the business by building quality relationships with customers through learning their needs and consistently exceeding their expectations.
• Analyze and communicate performance of out bound delivery operations; identify opportunities to improve logistics and operational processes/systems and the overall approach for serving regions/zones more effectively.
• Collaborate with commercial employees throughout the organization to implement and manage change that will make the organization better.
• Conduct variance analysis on KPIs and suggest corrective actions.
• Provide support to drivers in troubleshooting system and/or customer issues (e.g., deliveries, inventory, truck software).
• Provide the Operations team with insights on opportunities to improve supply chain, cost to serve, customer service, capacity planning, and scheduling.
• Work alongside Operations to schedule service and repair of equipment.
• Work with Operations to identify driver scheduling requirements to ensure adequate and effective coverage to meet customer delivery needs.

Requirements

• Post secondary education focusing on Business Administration, Supply Chain Management, Logistics, or a related field.
• 2+ years of experience in a supply chain management role.
• Excellent customer service and communication skills with people at all organizational levels, including drivers, sales, co workers, and senior managers.
• Proficiency in Microsoft Office and logistics software.
• Strong technical, analytical, and problem solving skills.

About the Candidate

The ideal candidate is humble, hungry, and smart-an achiever who thinks outside the box, strives to do more than required, and sees the bigger picture.

Equal Opportunity

We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.

We are an equal opportunity employer and encourage applications from all qualified individuals.

We respect the diverse cultures, traditions, and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.

Fine Print

Candidates must be legally eligible to work in the country in which they applied. We are unable to sponsor employment visas at this time.

Final candidates for this position will be required to undergo a confidential pre employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.