Customer Support Specialist - Work From Home

[Customer Service / Remote] - Anywhere in U.S. / Competitive salary / 100% paid PPO Medical, dental & vision / 401k match / PTO / Home office budget - As a Customer Support Specialist at Paradigm, you will: Provide exceptional customer service to clients via phone and email

• Troubleshoot and resolve customer inquiries and issues in a timely manner
• Maintain accurate records of customer interactions and transactions
• Collaborate with other team members to ensure customer satisfaction
• Continuously update knowledge of products and services to better assist customers
• Utilize problem-solving skills to address complex customer concerns
• Be a positive representative of the company, exuding professionalism and empathy in all interactions...Hiring Immediately >>