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Technical Support Engineer - AI-Driven SaaS

Pantera Capital
Full TimemidHybrid
Alberta, CAPosted February 27, 2026

Job Description

A leading technology company seeks a Technical Support Engineer to provide exceptional support to customers. The role includes diagnosing issues, supporting customer workflows via webinars, and improving documentation based on customer feedback. Ideal candidates will have 2+ years in technical or customer support, alongside strong analytical and troubleshooting skills. This position offers a competitive salary range and follows a hybrid work model, suitable for independent workers who thrive in remote environments.

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