Senior Technical Recruiter

PagerDuty has been a market leader and category driver since its inception & we continue to innovate! We’re hiring a Senior Technical Recruiter who is looking for a working style that offers autonomy, problem-solving, and cross-functional collaboration in a distributed, public SaaS organization operating in highly competitive markets around the world! 

How You Contribute to Our Vision

In this role, you will:

• Partner closely with Engineering, Product, and G&A business leaders to deeply understand their hiring needs and develop strategies that prioritize perseverance, adaptability, and a growth mindset.
• Source, engage, and assess candidates who not only have the skills but also the determination to push through obstacles and the passion to achieve ambitious goals.
• Guide candidates and hiring teams through a fast-paced, high-stakes interview process, ensuring a positive experience and a focus on long-term success.
• Continuously improve recruiting processes, learning from every experience and celebrating every hard-earned win.
• Serve as a culture ambassador to the world, modeling resilience and a passion for continuous improvement in every aspect of your work.
• See internal AI tools as a competitive advantage to move faster, work smarter

Key Responsibilities

• Build and execute creative sourcing strategies to attract top technical and G&A talent who thrive in competitive environments.
• Screen and assess candidates for role fit
• Manage the full-cycle recruiting process, providing a high-touch experience for candidates and hiring managers.
• Collaborate with cross-functional partners to ensure alignment and drive results.
• Use data and feedback to adapt quickly, learning from setbacks and coming back stronger.
• Represent PagerDuty’s values and culture, championing grit, tenacity, and a never-quit attitude while #BringingYourself and #ChampioningtheCustomer (link to values maybe?)

About You

• You have a proven track record of end-to-end recruitment of technical talent that demonstrates customer impact
• You believe that grit, tenacity, and resilience are essential qualities for top performers.
• You are persistent, resourceful, and creative—never afraid to try a new approach or go the extra mile.
• You embrace feedback, learn from every experience, and are always looking for ways to improve.
• You communicate with empathy and clarity, building trust and inspiring others to keep pushing forward.

Basic Qualifications

• 5+ years of experience in full-cycle technical recruiting, ideally in fast-paced, high-growth environments.
• Demonstrated ability to identify and assess candidates for grit, resilience, and long-term potential in changing environments
• Experience working in competitive markets where adaptability and perseverance are key.
• Strong relationship-building skills, with a track record of influencing and partnering with senior leaders.
• Data-driven, growth mindset, with the ability to learn from setbacks and continuously improve.

Preferred Qualifications

• Proven track record of sourcing global talent pools and fostering best-in-class hiring practices.
• Passion for staying current with industry trends and best practices in engineering, product, and the talent acquisition space
• Experience with Greenhouse ATS
• Experience using AI tools like ChatGPT to work + move faster

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