Role Overview
PagerDuty is hiring a Junior Telecoms & Network Technician (JB6025). This is a full-time role in CA. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
About the position
Seeking a hands-on and technically capable Junior Telecoms / Network Technician to support a growing client base within a telecommunications and IT services environment. This is a primarily remote role, suited to a technician who is comfortable working independently while providing remote support, monitoring network performance, and troubleshooting client issues. The role will also require occasional travel to client sites across Gauteng to perform installations, maintenance, and on-site support.
- Responsibilities
- Remote Support & Monitoring: Provide daily remote support to clients, including troubleshooting connectivity and network-related issues. Monitor network performance and proactively identify and resolve faults. Log and manage faults with upstream providers and ensure timely resolution.
- Telecoms & Network Support: Install, configure, and troubleshoot fibre, wireless, and network infrastructure. Support routers, access points, and network devices across client environments. Assist with VoIP system setup and troubleshooting where required.
- On-Site Installations & Support: Travel to client sites to perform installations, maintenance, and troubleshooting. Handle cabling, equipment setup, and network configuration on-site. Ensure all installations are completed professionally and to standard.
- Client Service & Problem Resolution: Provide professional and effective support to clients across all interactions. Diagnose and resolve network, connectivity, and performance issues. Maintain clear communication with clients regarding faults, updates, and resolutions.
- Requirements
- 1–2 years’ experience in telecommunications, networking, or IT support environments
- Strong understanding of IP addressing, DHCP, and basic networking principles
- Hands-on experience with routers, access points, and network hardware
- Ability to work independently in a remote environment
- Must reside in Eastrand, Johannesburg
- Own reliable vehicle and valid driver’s licence (essential)
- Willingness to travel to client sites when required (reimbursed)
- Nice-to-haves
- Experience supporting fibre, wireless, or VoIP environments
- Strong troubleshooting and problem-solving ability
- Benefits
- Fully remote working structure with flexibility
- Salary review after 3-month probation period
- Reimbursement for travel to client sites
- Exposure to telecoms, networking, and IT infrastructure environments
- Opportunity to grow technical skills within a dynamic industry
Frequently Asked Questions
How do I apply for the Junior Telecoms & Network Technician (JB6025) position at PagerDuty?
Use the Apply button above to submit your application directly to PagerDuty. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Junior Telecoms & Network Technician (JB6025) position at PagerDuty located?
This position is based in CA. PagerDuty has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Junior Telecoms & Network Technician (JB6025) at PagerDuty earn?
PagerDuty has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Junior Telecoms & Network Technician (JB6025) role at PagerDuty posted?
This role was posted on June 3, 2026 (12 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Junior Telecoms & Network Technician (JB6025) role at PagerDuty entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements PagerDuty has listed.
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