Automotive Service Advisor/Writer
Ourisman Chrysler Jeep Dodge Of AlexandriaRole Overview
Ourisman Chrysler Jeep Dodge Of Alexandria is hiring a mid-level Automotive Service Advisor/Writer. This is a full-time role in Alexandria. posted 5 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
The Service Advisor is responsible for building strong customer relationship and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
Responsibilities
- Ensure that customers receive prompt, courteous, and effective service
- Drive the sale of technicians' time to meet departments sales forecast
- Prioritize required services, and be prepared to provide options upon request
- Keep customer informed on completion times, service expenses, and possible changes
- Ensure customer has a positive dealership experience
- Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle
Requirements
As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor:
- One year of experience in a service advisor role strongly preferred
- Must have computer proficiency
- Valid driver's license
Start your career as a Service Advisor for Chrysler today.
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Skills
Automotive Repair and Maintenance, Computer Skills, Consulting, Customer Experience, Customer Relations, Customer Support/Service, Driver's License, Establish Priorities, Problem Solving Skills, Revenue Growth, Sales, Sales Forecasting, Up-Selling, Writing Skills
About the Company:
Ourisman Chrysler Jeep Dodge Of Alexandria
Industry:
Automotive Sales and Repair Services
Frequently Asked Questions
How do I apply for the Automotive Service Advisor/Writer position at Ourisman Chrysler Jeep Dodge Of Alexandria?
Use the Apply button above to submit your application directly to Ourisman Chrysler Jeep Dodge Of Alexandria. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Automotive Service Advisor/Writer position at Ourisman Chrysler Jeep Dodge Of Alexandria located?
This position is based in Alexandria. Ourisman Chrysler Jeep Dodge Of Alexandria has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Automotive Service Advisor/Writer at Ourisman Chrysler Jeep Dodge Of Alexandria earn?
Ourisman Chrysler Jeep Dodge Of Alexandria has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Automotive Service Advisor/Writer role at Ourisman Chrysler Jeep Dodge Of Alexandria posted?
This role was posted on June 8, 2026 (5 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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