Customer Service Representative

Urgent Hiring Customer Service Associate Bangalore Location- Bangalore Profile- Customer Service Associate Experience Level - 6 months to 2 years in Voice/Customer Support/BPO industry CTC Range- upto 5-6 lpa (Depends on interview) Qualification - Graduate / Postgraduate Language Requirement - Fluent in Spanish (Verbal & Written) Skills Required - - Good communication and interpersonal skills

• Strong analytical and problem-solving ability
• Ability to handle inbound/outbound calls and customer queries
• Proficiency in MS Office / Excel
• Multitasking and teamwork capabilities Roles & Responsibilities - Handle inbound calls and support customer queries related to car buying
• Manage outbound calls for quotations and follow-ups
• Resolve customer complaints or escalate when required
• Maintain and update customer information in the system
• Route calls/emails to appropriate departments
• Assist in daily call center operations
• Provide support for vehicle donation and general inquiries Shift Details - US Shift (5:00 PM - 2:00 AM / 9:00 PM - 6:00 AM IST) CTC - Based on previous experience (Not exceeding 5-6 LPA)