Role Overview
Oracle is hiring a mid-level Technical Account Representative- OCI. This is a full-time role in IN. Part of Oracle's Security hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
As an experienced IT professional with a strong technical background, you will play a crucial role in managing service delivery activities for customers using Oracle Cloud Infrastructure. Your responsibilities will include:
- Serving as the main point of contact between the customer and Oracle
- Managing service delivery through a virtual team of resources from multiple cross-line-of-business units
- Establishing priorities and service growth plans for customers in alignment with Oracle's Cloud Strategy
Your qualifications should include:
- 12 years of IT experience, including Service Delivery Management
- Proven track record of collaborating with large-scale global teams
- OCI Certification and ITIL Foundation Certification in IT Service Management
You are expected to demonstrate the following attributes:
- Good technical knowledge in Oracle Cloud Infrastructure, including ExaCS
- Understanding of technical architecture landscape
- Strong customer-facing skills and ability to multitask effectively
- Excellent team player with strong communication and organization skills
Additionally, you should have a university degree with post-graduate technical or management qualifications, or relevant experience. The role will be based in Bangalore/NCR/Mumbai.
In terms of technical expertise, you should be proficient in Oracle Cloud Infrastructure, with experience in ExaCS. You should have knowledge of OCI network architecture, as well as tech skills in areas such as MAA, Disaster Recovery, Security, Backups, Compliance, and Capacity Planning. Soft skills such as stakeholder management, customer management, and excellent communication abilities are also crucial for this role.
Overall, as an ideal candidate for this position, you will be expected to leverage your technical expertise and strong customer-facing skills to effectively manage service delivery activities and drive technical discussions related to Oracle Cloud Infrastructure. As an experienced IT professional with a strong technical background, you will play a crucial role in managing service delivery activities for customers using Oracle Cloud Infrastructure. Your responsibilities will include:
- Serving as the main point of contact between the customer and Oracle
- Managing service delivery through a virtual team of resources from multiple cross-line-of-business units
- Establishing priorities and service growth plans for customers in alignment with Oracle's Cloud Strategy
Your qualifications should include:
- 12 years of IT experience, including Service Delivery Management
- Proven track record of collaborating with large-scale global teams
- OCI Certification and ITIL Foundation Certification in IT Service Management
You are expected to demonstrate the following attributes:
- Good technical knowledge in Oracle Cloud Infrastructure, including ExaCS
- Understanding of technical architecture landscape
- Strong customer-facing skills and ability to multitask effectively
- Excellent team player with strong communication and organization skills
Additionally, you should have a university degree with post-graduate technical or management qualifications, or relevant experience. The role will be based in Bangalore/NCR/Mumbai.
In terms of technical expertise, you should be proficient in Oracle Cloud Infrastructure, with experience in ExaCS. You should have knowledge of OCI network architecture, as well as tech skills in areas such as MAA, Disaster Recovery, Security, Backups, Compliance, and Capacity Planning. Soft skills such as stakeholder management, customer management, and excellent communication abilities are also crucial for this role.
Overall, as an ideal candidate for this position, you will be expected to leverage your technical expertise and strong customer-facing skills to effectively manage service delivery activities and drive technical discussions related to Oracle Cloud Infrastructure.
Frequently Asked Questions
How do I apply for the Technical Account Representative- OCI position at Oracle?
Use the Apply button above to submit your application directly to Oracle. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Technical Account Representative- OCI position at Oracle located?
This position is based in IN. Oracle has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Technical Account Representative- OCI at Oracle earn?
Oracle has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Technical Account Representative- OCI role at Oracle posted?
This role was posted on April 1, 2026 (68 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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