Senior NOC Engineer

Job Title: Sr. NOC Engineer

Duration: 06 Months (Possible Extension or convert)

Location: 11215 N Community House Road Charlotte NC 28277 (hybrid)

Onsite requirements? 3 days per week in office.

Please confirm the shift.. Working days and hours? Currently Sunday thru Thursday 3pm-11pm but this may change.

Office Address - 11215 N Community House Rd Ste 1000, Charlotte, NC 28277 Or 1500 Hampton St, Columbia, Sc 29201

Potential to Extend? Yes

Potential to Convert FTE? Yes

Job Summary

In the role of Senior NOC Engineer, you will be responsible for more advanced network monitoring, troubleshooting, and issue resolution. Building on the foundational skills you have developed; this position demands a deeper understanding of Segra’s network infrastructure. You will independently manage routine network operations, perform more complex system administration tasks such as advanced troubleshooting and patch management, and develop scripts to automate repetitive processes. As a Senior NOC Engineer, you will also serve as a key escalation point for Tier 1 and 2 engineers, offering guidance and resolving issues that require a higher level of technical knowledge. Your role involves proactive involvement in network optimization projects and a greater focus on identifying and implementing mitigation strategies. Additionally, you may be tasked with conducting training sessions for less experienced team members and contributing to the development of operational procedures.

Target Years of Exp: 10

Top 5 Must Haves: Routing and switching Cisco, Ciena, Nokia

Qualifications

Education: Associate degree or equivalent required. Bachelor’s Degree preferred but not required. Vendor certifications preferred (Cisco, Ciena, Adtran, Alcatel-Lucent, Nokia, etc.)

Experience: At least 6 years professional level Engineering experience; or an equivalent combination of education and professional level related Engineering/Technical experience preferred.

Key Competencies: Excellent verbal and written communication skills. Proficient in computer applications, including Microsoft Word and Excel. Strong analytical, problem-solving, and multitasking abilities. Detail-oriented with strong organizational and time management skills. Effective interpersonal skills for engaging with customers, management, and team members. Able to prioritize in a fast-paced, time-sensitive environment.

Job Type: Temp-to-hire

Pay: $22.00 - $42.00 per hour

Application Question(s):

• Describe your experience with Routing and switching?
• Brief your experience utilizing Cisco, Ciena & Nokia?

Work Location: In person