Senior Systems & Operations Engineer

O2E Brands is seeking a Senior Systems & Operations Engineer to take a lead role in managing and optimising our corporate-facing infrastructure. This position oversees automation, engineering, and system administration functions, ensuring the reliability, security, and efficiency of our internal systems. The Senior Systems & Operations Engineer will act as a key enabler for the organization, streamlining operations and supporting employees with tools and platforms they need to succeed.

HYBRID WORK ENVIRONMENT

Vancouver-based and Toronto-based team members work in-office every other week (Tues–Thurs). Core attendance is required from 9 AM – 3 PM on these days to support business priorities.

A DAY IN THE LIFE

• Administer, maintain, and optimize corporate IT systems (servers, networks, endpoints, collaboration tools, and identity platforms)
• Develop, implement, and manage automation scripts and workflows to streamline IT operations and reduce manual effort.
• Monitor system performance, capacity, and availability, ensuring reliable operations and quick resolution of issues.
• Partner with the security and compliance teams to enforce policies, ensure patching, and maintain strong security posture across IT systems.
• Design and implement improvements to IT infrastructure and processes, enabling scale and efficiency across the organization.
• Serve as a technical escalation point for IT, providing mentorship and guidance while supporting cross-functional teams.
• Create and maintain documentation of system configurations, procedures, and best practices to support knowledge sharing and operational consistency.

WHAT YOU BRING TO THE TABLE

• 7+ years of experience in IT operations, system administration, or infrastructure engineering, with progressive responsibility.
• Strong expertise in Windows and/or Linux system administration, Active Directory/Entra ID, networking fundamentals, and enterprise IT platforms.
• Hands-on experience with automation tools and scripting (PowerShell, Python, Terraform, Ansible, or equivalent).
• Proven track record of improving IT operations through automation, standardization, and proactive monitoring.
• Knowledge of enterprise security practices (endpoint protection, patch management, identity management).
• Excellent problem solving skills and ability to lead initiatives.

Nice-to-Have Qualifications

• Experience with AWS, Google Workspace, or other enterprise SaaS environments.
• Exposure to IT service management (ITSM) tools such as Jira, or equivalent.
• Background in working within compliance frameworks (SOC, PCI, etc.)
• Prior experience mentoring junior engineers or leading project initiatives..

COMPENSATION & BENEFITS

Salary Range: $100 000 – $120 000 per annum

(The actual salary offered will be commensurate with education, experience, and internal equity.)

We offer a competitive Total Compensation Package designed to support your financial, personal, and professional well-being. This includes:

• Participation in our Company Profit Sharing Program of up to 8% of base salary
• Eligibility for a Sales Incentive/Bonus Program for revenue-generating roles, based on performance and role criteria
• Comprehensive Extended Health and Dental Benefits
• Generous Paid Time Off, including annual vacation and personal days
• Hybrid Work Environment, offering flexibility to work both remotely and from our corporate offices
• Professional Development Opportunities to support ongoing career growth
• Access to Health and Wellness Programs, including gym facilities at our corporate head office

THE HIRING PROCESS

• Pre-Screen – Let’s talk about your experience, your creative passions, and what excites you about this opportunity!
• Interviews – Two or more interviews with team members, featuring creative and competency-based questions.
• Portfolio Presentation or Assessment
• References & Background Check
• We use audio transcription during our interview process

ABOUT US

Did you know O2E Brands has been voted one of the Best Workplaces in Canada 14 times!? Take a sneak peek into why that is, here: (YouTube) Check us out on social! At O2E Brands, we know that great talent comes in many forms, and we want to meet you at your best. We will provide reasonable accommodations to applicants with disabilities at any time throughout the recruitment and selection process. Please contact our Talent Acquisition Team at talentacquisition@o2ebrands.com or notify the Talent Acquisition team member you are working with if unique arrangements will enable your equal participation.

➡️ Ready to bring your creativity to a growing, purpose-driven brand? Apply today!