Hybrid Federal IT Service Desk Analyst (Tier 1)
NuAxis InnovationsRole Overview
NuAxis Innovations is hiring a entry-level Hybrid Federal IT Service Desk Analyst (Tier 1). This is a full-time hybrid role, based in Sterling. The posted range is $50k to $70k. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
A federal IT company is seeking a Service Center Analyst in Sterling, VA. This full-time position involves providing Tier 1 technical support to users, managing incidents, and ensuring high customer satisfaction. The ideal candidate should have at least 2 years of experience in a technical support role, with knowledge of Microsoft Windows and Office 365. This hybrid position requires approximately 60% on-site work. Join a company dedicated to making customer experience central to IT solutions.
Frequently Asked Questions
How do I apply for the Hybrid Federal IT Service Desk Analyst (Tier 1) position at NuAxis Innovations?
Use the Apply button above to submit your application directly to NuAxis Innovations. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Hybrid Federal IT Service Desk Analyst (Tier 1) role at NuAxis Innovations remote or in-office?
This is a hybrid role based in Sterling. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
How much does the Hybrid Federal IT Service Desk Analyst (Tier 1) role at NuAxis Innovations pay?
NuAxis Innovations has posted a compensation range of $50k to $70k for this position. Final offers typically vary based on candidate experience, location, and internal salary bands.
When was the Hybrid Federal IT Service Desk Analyst (Tier 1) role at NuAxis Innovations posted?
This role was posted on April 2, 2026 (67 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Hybrid Federal IT Service Desk Analyst (Tier 1) role at NuAxis Innovations entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements NuAxis Innovations has listed.
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