Job Description
Join NQX's Moncton team as a Bilingual Customer Support Representative. Work remotely in New Brunswick, leveraging your communication skills while helping customers across Canada. NQX is expanding its customer service force, providing multiple remote positions for bilingual specialists. Your expertise in both English and French will be critical in offering top-notch assistance to callers.
Responsibilities include multi-tasking and problem-solving, making this role ideal for those dedicated to customer care. Key Responsibilities:
- Provide customer assistance via phone and chat
- Resolve inquiries related to delivery status and services
- Handle calls for clients across multiple service areas
- Communicate effectively with diverse customers
- Maintain detailed records of customer interactions Requirements:
- Fluently bilingual in English and French
- Reside in New Brunswick or vicinity of Moncton
- Possess a high school diploma or equivalent
- Must demonstrate tech-savviness and multitasking skills
- Have a secure workspace with high-speed internet Use your language skills and passion for service to support NQX's commitment to customer satisfaction.
About NQX
NQX
On-site
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