Account Manager - Customer Engagement & Retention

Are you someone who enjoys building relationships, solving customer problems, and driving

business growth

We're looking for a proactive Account Manager to manage client relationships, improve

engagement, and drive renewals.

What You'll Do

• Manage a portfolio of clients and act as their primary point of contact
• Drive customer engagement, product adoption & satisfaction
• Ensure smooth onboarding & training for new clients
• Work on renewals, retention & revenue growth
• Identify low-usage clients and improve their activity & ROI
• Handle escalations and coordinate with internal teams
• What We're Looking For:
• 1 year of experience in Account Management / Customer Success
• Strong communication & relationship-building skills
• Experience in SaaS / Digital / Client servicing (preferred)
• Ability to manage multiple clients and drive outcomes
• Data-driven mindset (comfortable with reports & dashboards)

Why Join Us

• High ownership role with real impact
• Work with clients across industries
• Fast growth & learning opportunities
• Performance-driven culture