Senior Field Service Technician

Job Overview

Well respected Woodbridge company is seeking a skilled and dedicated Field Service Technician to join their team. In this role, you will be responsible for providing on-site technical support, maintenance, and repair services for our clients' equipment and systems. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a proactive approach to customer service. This position offers an exciting opportunity to work in diverse environments, troubleshoot complex issues, and contribute to the seamless operation of our clients’ operations.

Responsibilities

• Install, inspect, and maintain equipment at client sites to ensure optimal performance.
• Troubleshoot mechanical and electrical issues and perform repairs efficiently to minimize downtime.
• Conduct routine preventative maintenance to extend equipment lifespan.
• Provide training and guidance and support to clients regarding system operation and best practices.
• Document service activities accurately and maintain detailed records of repairs and maintenance performed.
• Communicate effectively with clients and team members regarding service status, issues, and resolutions.
• Adhere to safety protocols and industry standards during all service activities.
• Travel to various client locations as required, may involve overnight stays.

Qualifications

• 5+ years proven experience in mechanical and electrical repair, maintenance, with industrial equipment in a manufacturing environment.
• Strong troubleshooting skills with the ability to diagnose complex mechanical or electrical issues.
• Excellent English communication skills for clear interaction with clients and team members.
• Proven experience in being able to train on equipment operation to support clients.
• Ability to work independently with minimal supervision while managing multiple service calls efficiently.
• Valid driver’s license with a clean driving record;
• Technical certifications(Millwright or Electrician).
• Ability to lift heavy equipment and work in various environmental conditions safely.
• Valid Passport.
• This position is vital for maintaining high-quality service standards and ensuring customer satisfaction through expert technical support and reliable maintenance and installation services.
• #STIND

Job Type: Full-time

Pay: $48.00-$55.00 per hour

Benefits

• Company car
• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match

Experience

• Field service : 5 years (required)
• Mechanical or Industrial repair: 5 years (required)
• Compressed air maintenance: 4 years (required)

Licence/Certification:

• Driving License, clean driving record (required)
• Passport (required)

Work Location: Hybrid remote in Woodbridge, ON