SENIOR TRAINING COORDINATOR-I (Gurugram)

About NIIT

NIIT operates in over 40 countries, including the UK, Ireland, France and Germany. Due to rapid expansion in Europe, the company now seeks a current dynamic Business Development Director to significantly increase sales to Fortune 500 companies across Europe.

Responsibilities

Job Description

• Provide 24x5 Training Administration support to global clients across EMEA, NAM, and APAC regions
• Assist customers with training administration issues via email
• Offer appropriate resolutions and training scheduling options
• Gather and analyze additional information related to reported issues
• Perform detailed case analysis, document issues, and generate tickets in the system
• Create daily and weekly client reports using Microsoft Excel
• Conduct training management activities using Learning Management Systems (LMS)

Skills

Goal-oriented with a results-driven desire for success

Educational Qualification

Eligibility Criteria

• Graduates:
• B.A., B.Com, BBA, BHM, B.Sc., BCA
• B.Tech (Mechanical / Biotechnology)
• Distance Post Graduation candidates
• PGDM candidates

Experience

1 Year - 2 Year of experience is required .