Role Overview
NIIT is hiring a mid-level Customer Service Representative- Fresher. This is a contract role in Gurugram. posted 4 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
About Us
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.
- Graduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply.
- Distance P.G can apply , BE /MCA are not eligible, PGDM can apply
- Working knowledge of computers, In Night shifts Night Allowances will be provided.
- Excellent Written & Verbal communication skills.
Responsibilities
- The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region.
- Assist the customers with the Training Administration issue/E-mail
- Provide the customer with resolutions / Training scheduling options
- Gather additional information about reported issue
- Perform detailed case analysis and document the case in the system and generate ticket
- Generate daily / weekly reports for the customer on Microsoft Excel
- Perform Training Management activities on the Learning Management Systems.
Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zone
Contact Details- Jasleen.2.Kaur@niitmts.com (7042458078)
Frequently Asked Questions
How do I apply for the Customer Service Representative- Fresher position at NIIT?
Use the Apply button above to submit your application directly to NIIT. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Representative- Fresher position at NIIT located?
This position is based in Gurugram. NIIT has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Representative- Fresher at NIIT earn?
NIIT has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Representative- Fresher role at NIIT posted?
This role was posted on May 12, 2026 (28 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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