Specialist III, Instructional Technologist

The Instructional Technologist III serves as a senior-level learning technology specialist responsible for advanced LMS troubleshooting, integration testing, automation support, and system behavior analysis. This role bridges instructional support and system-level operations by assisting in integration validation, backend data workflows, and technical issue investigation while continuing to support faculty initiatives.

The Instructional Technologist III operates with high autonomy and is expected to independently analyze system behavior, identify root causes of recurring LMS issues, and contribute to platform optimization efforts. This role does not own production-level integration governance or theme deployment authority.

Advanced LMS & System Troubleshooting

• Diagnose and resolve complex LMS configuration issues beyond standard course-level troubleshooting
• Analyze blueprint sync inconsistencies and identify root causes
• Investigate gradebook behavior, permissions conflicts, and workflow disruptions
• Interpret browser console output and identify JavaScript-related issues impacting LMS behavior

Integration & Testing Support

• Conduct sandbox testing for LTI tool updates and configuration changes
• Validate integration behavior prior to production release
• Document system-level defects and escalate findings with detailed technical context
• Assist in reviewing vendor documentation and identifying potential configuration impacts

Automation & Backend Data Support

• Develop and maintain scoped Python scripts for backend API data retrieval, validation, and reporting
• Perform structured data manipulation for LMS-related reporting and workflow support
• Assist in validating data accuracy for course copy, integration sync, or automation processes
• Support monitoring and troubleshooting of automated scripts under defined standards

Theme & Platform Validation

• Test and validate Canvas theme changes in non-production environments
• Identify behavior conflicts or accessibility concerns related to CSS or JavaScript updates
• Provide structured feedback prior to deployment

(Does not deploy or modify production theme code.)

Faculty & Team Support

• Provide advanced Tier II/III instructional technology support
• Serve as escalation resource for Instructional Technologist II staff
• Deliver advanced training on LMS features and instructional tools
• 4–6 years of progressive experience supporting LMS platforms
• Advanced working knowledge of LMS configuration and platform behavior
• Working knowledge of JavaScript sufficient to diagnose integration and UI-related issues